Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Average customer rating
4.8
(19,577 Reviews)
Rating breakdown 19,577 reviews
5 Stars
16,878
4 Stars
2,114
3 Stars
352
2 Stars
108
1 Star
125
85%of customers recommend this product.
(
745 out of
877)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Posted by: Jud P
from Detroit, Michigan
Expertise:Expert
Verified Purchase:Yes
Awesome phone smooth transition & setup was easy. Getting setup carrier went smooth too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 15, 2025
Hey Jud P, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the setup and usage of your device thus far. We have provided a link to the complete manual to assist you in discovering all of the amazing features of your device, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on December 15, 2025
Posted by: yeschef
[This review was collected as part of a promotion.] I moved on to the Galaxy S25 Ultra recently and I am impressed. I knew I was buying a high-end, but the experience has exceeded my expectations. What surprised me the most is the integration of AI into everyday use; it makes everything faster and smoother, from retouching a photo to organizing my schedule. You can tell that the software and hardware are finally working as one. Excellent team, worth every penny of the investment.
Value
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi there Yeschef, we appreciate you sharing your feedback on your Ssamsung Galaxy S25 Ultra. We love hearing how impressed you have been with the amazing enhancements and capabilities of your device, and that you are loving the integration of Galaxy AI. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Rob M
from Florida
Expertise:Expert
Verified Purchase:Yes
From the moment I started using the S25 Ultra, it felt like a true upgrade and a genuine fresh breath of air. I felt free from other OS and ecosystems. A device that has me excited to use a phone again and a very solid build quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi there Rob M, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are finding this device to be so amazing to use, and that the build feels solid and of great quality. We would love to hear from you again in the future any time you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Probably the worst S/Note series I've owned.
on December 15, 2025
Posted by: Mr Malik
from Blakely, GA
Expertise:Expert
Verified Purchase:Yes
Ive had this phone for possibly a month and after only a few days, I didn't like it near as much as my S23 Ultra. I only hot this because I cracked my S23 screen and need satellite texting for work. The device seems slower, harder to activate the side swiping screen, notifications are late. I get voicemail notifications HOURS late. Overall, it's not an improvement over my S23 Ultra in the slightest.
I work outside and need many of these supposed updated features. This ain't it. Sadly, I won't get 100% value when the S26 Ultra or whatever it is, comes out. I tend to keep phones for years. I hate to think this will be my phone for the next 3+ years. This phone could make me leave samsung after 10+ years. It's that Meh.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and products overall
on December 15, 2025
Posted by: Coke
from Florida
I have been a consistent user of the S25 Ultra since its launch. As a small business owner, I find this device to be exceptionally advantageous, particularly due to the S Pen and its comprehensive functionalities. It enables me to efficiently capture, edit, and disseminate images to colleagues and clients. This device is outstanding and perfectly aligns with my professional requirements. Furthermore, its seamless integration with my Samsung tablet is a feature I highly value. The device's performance is commendable, and both the camera and storage capabilities are well-suited for my professional activities. The battery life consistently lasts throughout the day, and I have not encountered any issues with battery drainage. The display is vibrant, colorful, and offers appropriate brightness levels for various environments, which, combined with dark mode, provides a comfortable viewing experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: akiva
from montana
Expertise:Intermediate
Verified Purchase:Yes
sharing my information from phone to another phone is easy. from s22ultra to s25ultra in loving the upgrade. just need a deal on a galaxy watch to go with my new phone
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5