Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Average customer rating
4.8
(19,498 Reviews)
Rating breakdown 19,498 reviews
5 Stars
16,811
4 Stars
2,105
3 Stars
351
2 Stars
109
1 Star
122
85%of customers recommend this product.
(
705 out of
834)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Posted by: Mujahed Khan
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
No more Bluetooth for S-pen. This feature was very handy for me, coming from s23 ultra. I was disappointed to see they removed it for a silly reason. The s-pen seems a dummy gimmick without the Bluetooth functionality.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, September 3, 2025
Hey there Mujahed Khan, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it can be when a feature you have used on a previous device has been changed. We have provided a link to an article to help you with the redesigned features of your S Pen. We have also shared a link to the complete manual for your device to assist you with hand gestures and voice commands you can also use with your device. We have lastly, shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I ever bought
on September 3, 2025
Posted by: Sssupervenom
[This review was collected as part of a promotion.] Personalized Review of the Samsung Galaxy S25 Ultra & Galaxy AI
1. Design & Display
Titanium Frame & Gorilla Armor 2: The S25 Ultra debuts a robust titanium chassis and an industry-first anti‑reflective Gorilla Armor 2 screen, offering exceptional scratch resistance and drop durability—even from heights up to 2.2 meters .
Immersive Display: Featuring a massive 6.9" Dynamic LTPO AMOLED 2X panel with 3120×1440 resolution, HDR10+, and adaptive 1–120 Hz refresh rate, this screen reaches up to 2600 nits for blazing brightness .
2. Performance
Snapdragon 8 Elite for Galaxy: Customized for efficiency and power, it brings a 40% boost to NPU, a 37% CPU lift, and 30% GPU jump, all while supporting enhanced AI processing entirely on-device .
Advanced Cooling: The vapor chamber is enlarged by 40% with improved thermal materials to ensure sustained performance during intensive use .
3. Galaxy AI – Truly Intelligent
AI at the Core: With One UI 7 and Galaxy AI, the phone acts like a smart companion. It understands context—across text, speech, images, and video—to deliver smooth, intuitive interactions and suggestions through features like Circle to Search, Now Bar, and Now Brief .
Generative Tools & Image Magic:
ProVisual Engine: Delivers ultra-detailed photos with improved sensors and 10-bit HDR by default .
Audio Eraser: Removes unwanted noises in videos—like static or background commotion—leaving clearer audio tracks.
Value
5
Written by a customer while visiting Samsung US
Posted by: Marg
from Simi Valley, CA
Expertise:Intermediate
Verified Purchase:Yes
Disappointed that the pen can no longer be used as a remote to take photos
No, I would not recommend this to a friend.
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 12, 2025
Hello Marg, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important specific features of your device are to you, and the frustration that can occur when they have been changed. We have provided a link to the complete manual for your device that highlights the hand gestures and voice commands you can use with the camera of your device for your usage. We have also provided a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Not happy with performance
on September 15, 2025
Posted by: Sautepan
[This review was collected as part of a promotion.] I've been trying out the new galaxy AI features on my device, and I must admit I'm a little underwhelmed so far. The processing speed sometimes feels a bit slow, especially when compared to the hype surrounding it. I was hoping for a more seamless and responsive experience overall, to be honest. Perhaps future updates will improve the performance and efficiency. I am still optimistic that it will get better with time.
Value
1
Response from Samsung USBy R&R Team, September 16, 2025
Hello Sautepan, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your new device is not aligning to your expectations, and we would love to assist you. We have provided links to a few articles to help you maximize the speed of your device, and recommend starting with adjusting the refresh rate of your device. We have also shared a link to the complete manual for your device to help you best align the settings to your preferences. Lastly, we have shared a link to the Samsung Support Team to offer assistance if this frustration continues, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing performance and a killer camera.
on September 15, 2025
Posted by: JCP1977
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerful phone with a vibrant display, advanced camera system, and long-lasting battery. It features a sleek design and smooth performance, making it a great option for gamers and productivity users. The S Pen and various AI features also add to its functionality.
Videos play smoothly with vibrant color and clarity. Gaming is a blast with no hiccups or frame rate drops due to amazing Snapdragon 8 Elite processor. Pictures are lifelike and breathtaking due to the The Samsung Galaxy S25 Ultra quad-camera system with a 200MP main lens, a 50MP ultrawide, a 50MP periscope telephoto with 5x optical zoom, and a 10MP telephoto with 3x optical zoom. The biggest upgrade from its predecessor is the 50MP ultrawide sensor. The Galaxy S25 Ultra's Galaxy AI offers various on-device features, including real-time translation during calls, AI-powered photo editing, and advanced camera functions. It is powered by a custom Snapdragon 8 Elite Mobile Platform, which allows for a more powerful ProVisual Engine for superior camera performance. You can also perform multi-step tasks across different apps with a single voice command. This is one amazing piece of technology in the palm of your hand.
Videos play smoothly with vibrant color and clarity. Gaming is a blast with no hiccups or frame rate drops due to amazing Snapdragon 8 Elite processor. Pictures are lifelike and breathtaking due to the The Samsung Galaxy S25 Ultra quad-camera system with a 200MP main lens, a 50MP ultrawide, a 50MP periscope telephoto with 5x optical zoom, and a 10MP telephoto with 3x optical zoom. The biggest upgrade from its predecessor is the 50MP ultrawide sensor. The Galaxy S25 Ultra's Galaxy AI offers various on-device features, including real-time translation during calls, AI-powered photo editing, and advanced camera functions. It is powered by a custom Snapdragon 8 Elite Mobile Platform, which allows for a more powerful ProVisual Engine for superior camera performance. You can also perform multi-step tasks across different apps with a single voice command. This is one amazing piece of technology in the palm of your hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Almost good
on September 15, 2025
Posted by: Seekingadventures111
[This review was collected as part of a promotion.] I've been an avid Android user and have used Galaxy phones in the past and then switched over to Google pixel phones. When it came time to upgrade I decided to leave behind Google pixel and get this phone. However I find myself disappointed in the camera quality it almost feels as if the camera takes photos that are dated and not up to the current potential with Galaxy AI and software. I also feel for some reason the Google assistant and Gemini do not work as well. I have done many things to try to resolve these issues and the phone still seems flawed. I use my phone primarily for taking photos and videos of my adventures with my family. I would like to also mention I have a Samsung leather touch case and after just a few months of using it it has scuffs on the corners and back. I want to like the Samsung products however I find myself just wanting to go back to Google.
Value
3
Response from Samsung USBy R&R Team, September 18, 2025
Hello Seekingadventures111, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We know that changing to a new device can come with a bit of a learning curve. We have provided a link to an article to help you with the different camera settings and features of your device. We have also shared a link to the Samsung Support Team if you have questions or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Better n better
on September 15, 2025
Posted by: Rubii10
[This review was collected as part of a promotion.] Here are a few polished review options you can post about your Galaxy S25 Ultra. I included English and Spanish versions—pick your favorite or mix and match!
Short & Snappy
Title: Love my S25 Ultra — my pocket office
Rating: ⭐⭐⭐⭐⭐
Review (EN): I love my Galaxy S25 Ultra. I use it as my mini agenda and portable office—perfect for school, notes, emails, and quick documents. Battery life is solid and performance is smooth. Exactly what I needed.
Reseña (ES): Amo mi Galaxy S25 Ultra. Lo uso como mi agenda pequeña y oficina portátil—perfecto para la escuela, notas, correos y documentos rápidos. La batería rinde bien y el rendimiento es fluido. Justo lo que necesitaba.
Rating: ⭐⭐⭐⭐⭐
Review (EN): I love my Galaxy S25 Ultra. I use it as my mini agenda and portable office—perfect for school, notes, emails, and quick documents. Battery life is solid and performance is smooth. Exactly what I needed.
Reseña (ES): Amo mi Galaxy S25 Ultra. Lo uso como mi agenda pequeña y oficina portátil—perfecto para la escuela, notas, correos y documentos rápidos. La batería rinde bien y el rendimiento es fluido. Justo lo que necesitaba.
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Medium (More Detail)
Title: The S25 Ultra keeps my life organized for school and work
Rating: ⭐⭐⭐⭐⭐
Review (EN): After a few weeks with the S25 Ultra, I’m impressed. It’s my little agenda for classes and my on-the-go office for emails, calendars, and files. Multitasking is fast, the screen is great for reading, and the battery comfortably lasts through busy days. Highly recommend for students and anyone who works from their phone.
Reseña (ES): Después de unas semanas con el S25 Ultra, estoy muy satisfecha. Es mi pequeña agenda para clases y mi oficina móvil para correos, calendario y archivos. La multitarea es rápida, la pantalla es excelente para leer y la batería aguanta días ocupados. Recomendado para estudiantes y quienes trabajan desde el teléfono.
Rating: ⭐⭐⭐⭐⭐
Review (EN): After a few weeks with the S25 Ultra, I’m impressed. It’s my little agenda for classes and my on-the-go office for emails, calendars, and files. Multitasking is fast, the screen is great for reading, and the battery comfortably lasts through busy days. Highly recommend for students and anyone who works from their phone.
Reseña (ES): Después de unas semanas con el S25 Ultra, estoy muy satisfecha. Es mi pequeña agenda para clases y mi oficina móvil para correos, calendario y archivos. La multitarea es rápida, la pantalla es excelente para leer y la batería aguanta días ocupados. Recomendado para estudiantes y quienes trabajan desde el teléfono.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on September 15, 2025
Posted by: Beanie
[This review was collected as part of a promotion.] Everything is garte love this phone god for gaming as well
Value
5
Written by a customer while visiting Samsung US