Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Average customer rating
4.8
(19,650 Reviews)
Rating breakdown 19,650 reviews
5 Stars
16,934
4 Stars
2,121
3 Stars
355
2 Stars
111
1 Star
129
85%of customers recommend this product.
(
794 out of
929)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Customer Rating
5
The device is good.
on October 28, 2025
Posted by: RUPERTO
[This review was collected as part of a promotion.] The device as such is fine, but I would like the Bluetooth connectivity option of El S Pen to return.
Value
5
Response from Samsung USBy R&R Team, October 31, 2025
Hi there Ruperto, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are pleased with the features and capabilities of your device. We have provided a link to an article to help you integrate the redesigned features of the S Pen in to your usage. We have also shared a link to the complete manual to highlight the hand gestures and voice commands you can use with your phone. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
powerful Phone that fits all needs.
on October 28, 2025
Posted by: noodles3032
[This review was collected as part of a promotion.] This phone can power through any part of the day. Whether it's gaming, schoolwork, or photography, it thrives. With the Galaxy AI, photo and video editing become convenient, and schoolwork benefits from the Grammer check. Would recommend to anyone.
Value
4
Response from Samsung USBy R&R Team, October 30, 2025
Hi there Noodles3032, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that this device has been helpful for such a range of daily tasks both personal and educational. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Richard
from ORANGE COUNTY, CALIFORNIA
Expertise:Intermediate
Verified Purchase:Yes
Love my new S25 Ultra. I got the Jet Black. It feels great in the hands. Over all I love it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, October 30, 2025
Hey Richard, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing that you are finding the new design of this device to be comfortable to hold for prolonged periods of time, and you are finding the color pleasing. We have provided a link to the manual for your device to help you discover all of the amazing ways you can use this device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: PJA1
from Virginia USA
Expertise:Intermediate
Verified Purchase:Yes
Battery drain is excessive with external memory is attached.
I would recommend this to a friend!
Value
3
Response from Samsung USBy R&R Team, October 29, 2025
Hello there, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We know how valuable the battery life of your device is to you every day. We have provided links to a few articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Amazing battery life!
on October 28, 2025
Posted by: SnotrodsChick
[This review was collected as part of a promotion.] When I unboxed my S25, the first thing I noticed, in comparison to my previous phone, was the beautiful screen. It's more vibrant and flat with an anti-reflective coating on the screen. Which I love and makes it much easier to see when you're outside.
I didn't plan on upgrading my phone until the S26 came out. But something forced my hand.
The S25 is a great phone! I can go all day on one charge, which is phenomenal for me. Considering that I am on my phone constantly.
I do miss the Bluetooth capabilities in the S-Pen though. Other features that I love are the many AI features packed into this phone. One of my top faves is the Circle-to-search. Where has that been all my life? That's better than Alexa! IMHO. Then there's Call Assist, Nightography, Draw Assist, Note Assist, and another fave.. the Now Bar. There are many more, you'll just have to check them out for yourself!
The new processor is a nice upgrade too.
But.. the camera. It has its good points and bad. I think they should have kept the 10x telephoto zoom. I love taking pictures of the moon. That zoom made for GREAT pictures.
I didn't plan on upgrading my phone until the S26 came out. But something forced my hand.
The S25 is a great phone! I can go all day on one charge, which is phenomenal for me. Considering that I am on my phone constantly.
I do miss the Bluetooth capabilities in the S-Pen though. Other features that I love are the many AI features packed into this phone. One of my top faves is the Circle-to-search. Where has that been all my life? That's better than Alexa! IMHO. Then there's Call Assist, Nightography, Draw Assist, Note Assist, and another fave.. the Now Bar. There are many more, you'll just have to check them out for yourself!
The new processor is a nice upgrade too.
But.. the camera. It has its good points and bad. I think they should have kept the 10x telephoto zoom. I love taking pictures of the moon. That zoom made for GREAT pictures.
Value
4
Response from Samsung USBy R&R Team, October 30, 2025
Hi there SnotrodsChick, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are so pleased with the redesigned appearance of your new device, and finding the battery life to last all day with you. We have provided a link to an article to help you integrate the new features of your S Pen in to your usage. This device does have the 10x telephoto camera feature you mention, and we have provided a link to an article that highlights the different features and capabilities of the camera on your device. Lastly, we have shared a link to the Samsung Support Team to assist you if you believe your device is not operating as intended, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Favorite so far
on October 29, 2025
Posted by: The1Weaver
[This review was collected as part of a promotion.] I love the squared off edges of the phone, and the flat screen instead of curved. Definitely an upgrade both physically and systems wise compared to my old s22 ultra. About i don't use it as much, Galaxy AI has definitely been a useful feature when trying to find something specific or giving me options for photo effects
Value
5
Response from Samsung USBy R&R Team, October 29, 2025
Hi there The1Weaver, thank you for taking time out of your day to provide your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are pleased with the redesigned shape and feel of this new device, and that you are enjoying the exploration and usage of the enhanced software features. We have provided a link to the Samsung Support Team for your convenience. These experts can work with you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 ultra
on October 29, 2025
Posted by: Homebody
[This review was collected as part of a promotion.] I use this phone for everything the gaming graphics are awesome, pictures, videos, battery its all just a lot better. Samsung definitely out did themselves better grip doesnt feel so fragile like the others also. I've also dropped this phone is water twice on accident didnt take long to dry out unlike my s22 ultra. Its just a lot better overall I highly recommend it!
Value
5
Written by a customer while visiting Samsung US
Posted by: Rose
from Georgia
Expertise:Expert
Verified Purchase:Yes
I bought the Samsung Galaxy S25 Ultra for my sister-inlove, and she really loves it. The pictures come out clear and bright, and the phone is easy to use. She’s been enjoying it so much it’s a great upgrade and worth the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US