Customer reviews from hp.com
HP - 15.6" FHD Laptop - Intel Core i3-1215U 12th Gen with 8GB Memory - 256GB SSD - Silver
Average customer rating
4.1 out of 5
4.1
(135 Reviews)
Open Ratings Snapshot
Rating breakdown 135 reviews
5 Stars
79
4 Stars
31
3 Stars
7
2 Stars
2
1 Star
16
82%of customers recommend this product. 
(
32 out of 39
)
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Customer Reviews for HP - 15.6" FHD Laptop - Intel Core i3-1215U 12th Gen with 8GB Memory - 256GB SSD - Silver
Customer Rating
1 out of 5
1
Defective laptop
on June 24, 2022
Posted by: Steve0110
Verified Purchase:Yes
This laptop came to me defective (no spring action on the media carder). Now the replacement has the same issue again! In the process now to return for a full refund.
It's really a shame as I've been a customer of HP for many years and this a huge disappointment.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Problem
on November 6, 2022
Posted by: Anonymous
from NY
Verified Purchase:Yes
It won’t turn on. After setting up and using for an hour, the battery died and the charger isn’t working.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Quality
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Incorrect information.
on August 27, 2022
Posted by: Anonymous
Verified Purchase:Yes
I had ordered a laptop of 4.9 Ghz but got the laptop sent to me is of only 1.7 Ghz. So you should clearly improve the information on your website.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
design and speed in 2 words
on May 2, 2023
Posted by: Anonymous
from TEXAS
Verified Purchase:Yes
excellent laptop, it has a very elegant design, beautiful color, it has a slim and soft size
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Good deal
on January 2, 2023
Posted by: Tyler’s
from Tyler Texas
Verified Purchase:Yes
All went well. Communication was good. The deal on the computer was true as stated.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Emergency Replacement
on February 22, 2023
Posted by: Nurse Dad
from Tampa, Florida
Verified Purchase:Yes
We purchased this as an emergency replacement for a nursing school student. It was simple to setup and boots very fast. We had everything fully working in one evening.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
BRAND NEW SO WILL UPDATE
on February 22, 2023
Posted by: LORI MUNN
from Arizona
Verified Purchase:Yes
HP GREAT REPUTATION
I would recommend this to a friend!
Value
4 out of 5
4
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Going Almost perfect
on July 14, 2022
Posted by: Nuank1114
from miami
Verified Purchase:Yes
- Marvelous display
- Great SPEED
-I'm loving windows 11
The laptop chased on me once, while I was browsing the internet buying Legos for my kid, other than that it's perfect. hopefully this doesn't happen again
I would recommend this to a friend!
Written by a customer while visiting hp.com
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