Customer Reviews for JLab - Refurbished Excellent - JBuds Mini True Wireless Earbuds - Black
Customer Rating
3
Comfortable fit but some features are funky
on November 11, 2023
Posted by: Laura27
These ear buds are very comfortable and have an excellent fit. For this reason alone, I would buy them again especially because 3 other sets of earbuds from other companies were much more expensive and kept falling out of my ears.
The ability to protect your hearing by limiting the volume is a nice feature too.
However, the reason that I'm giving three stars is that they don't turn off and on reliably and they features that one accesses by pressing on the right and left earbuds were erratic. Even when relaxing and trying not to touch the earbuds, the movie I was watching kept pausing and exiting every few minutes until I turned all the other earbud controls to off. I basically just wanted a replacement for cheap wired headphones (since Apple removed their headphone jack) -- these will do, but I'm not really able to use all the supposed features.
Response from jlabaudio.comBy jlab customer support, November 13, 2023
So sorry to hear that : ( try running the firmware update within the jlab application. Should that fail, an email has been sent your way for replacement under our two year warranty. We'll have you back up and running in no time need be : )
I bought a pair for my daughter and myself . I cannot say enough wonderful things about these tiny little earbuds. They’re more comfortable than AirPods, with equivalent quality. They’re very similar to my beats . Extremely impressed and now I can finally settle with these. They fit amazing in my 8 year olds ears and don’t fall out. The sound quality is crazy good for the price. I’m extremely happy. Would recommend these over apple or any other brand any day!
I just bought these earbuds less than an hour ago and I am impressed. I haven't downloaded the app yet, but they are good as they are right out of the box. This will be my 3rd set of Jlab earbuds. So far these are better sounding than the others. The earbuds fit comfortably too.
Was really excited about these but defated. Not as good as I was expecting. I have tinitus so thought they would be good at night as im a side sleeper. But I am dissapointed I have small ears and not as comfortable as hoped. I also think the sound quality is not great but don't expect much for the price. Stopped using them.
Response from jlabaudio.comBy jlab customer support, October 31, 2023
Sorry to hear of the discomfort : ( maybe another model would work out better for you. Instructions have been sent to your email to get them swapped out. We'll have you up and running in a new set in no time.
I bought these as a replacement/upgrade for some JLab true wireless earbuds that I lost the case to. My main attachment to these was their built-in keychain. They have gone onto my keychain and not come off once, and as of yet, I have not lost an earbud or the case. Additionally these earbuds are pretty high quality, with a long battery life, touch controls, and a choice of nice colors besides. I use them daily. I'd say if you're thinking about getting these and intend to use them daily for transit, focus, phone calls, daily life, etc. then get them.
I wish I had found these 5 years ago. These really are a game changer. They stay in surprisingly well and I haven't gotten any headaches from them. Also, the magnet on the case is surprisingly strong, so I don't have to worry about the case coming open when attached to my key ring. And the audio quality. I'm so surprised by everything. Really great product.