Customer reviews from spypoint.com
Spypoint - FLEX-PLUS Trail Camera, 36MP Photos, 1080p Video, Time-Lapse
Average customer rating
4.7
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
89
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
6
93%of customers recommend this product.
(
92 out of
99)
Customer Reviews for Spypoint - FLEX-PLUS Trail Camera, 36MP Photos, 1080p Video, Time-Lapse
Customer Rating
4
Some of the best quality trail cam pics.
on February 7, 2025
Posted by: Gregor LSX
from Ontario Canada
Gender:Male
The shutter speed in this camera is great and the ability to take Three pictures simultaneously get some very unique shots
Picture clarity is some of the best I’ve ever seen in a trail camera
My only review that I would suggest change on would be to go back to a full-size SD card rather than the microSD. I’ve been having issues with the micro SD card once changing to a sky disk SD card from the Spy Point SD cards. This issue has resolved. I’m not sure if it’s a thickness issue of the Spy Point SD cards, but they do not fit as well as Other brands and sometimes wiggle out.
Picture clarity is some of the best I’ve ever seen in a trail camera
My only review that I would suggest change on would be to go back to a full-size SD card rather than the microSD. I’ve been having issues with the micro SD card once changing to a sky disk SD card from the Spy Point SD cards. This issue has resolved. I’m not sure if it’s a thickness issue of the Spy Point SD cards, but they do not fit as well as Other brands and sometimes wiggle out.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, February 9, 2025
We're glad to hear that you're enjoying the top-tier image quality, the ability to take three pictures simultaneously, and the impressive shutter speed. Our goal is to provide cameras that capture every moment with clarity, and it’s rewarding to know that’s coming through in your experience. We appreciate your suggestion regarding the SD card and will definitely keep it in mind as we continue to improve. Thank you so much for sharing your fantastic feedback.
Written by a customer while visiting spypoint.com
Customer Rating
1
on June 28, 2025
Posted by: Jester
Batteries only last a week to a month in a half. Not worth the price or the time. Not worth upgrading to rechargeable batteries and a solar panel either, it would be cheaper to buy the flex s instead. Very disappointed in this product
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, June 29, 2025
Hello Jester, The battery life consumption you’re experiencing could be related to the camera settings or the device not having the latest firmware update. We would like to investigate this further, which is why we have escalated your concerns to our support team. One of our experts will be reaching out to assist you further.
Written by a customer while visiting spypoint.com
Customer Rating
1
Poor IT support
on October 9, 2025
Posted by: Pitiful service
from Indy
Gender:Male
Any time they do an update there are problems that take forever to fix. Do yourself a favor and select a different brand.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, October 10, 2025
Hello there, we’d like to better understand what’s happening after the update. Please contact us at 1-888-779-7646, and our team will be glad to review this in detail and assist you further.
Written by a customer while visiting spypoint.com
Customer Rating
1
Terrible Build Quality and Poor Functionality
on October 21, 2025
Posted by: Dave A
from Central Oregon
Gender:Male
I have used many trail/ game cameras as a wildlife professional and I would not recommend this model except in very specific circumstances. First, the camera sticks out like a sore thumb due to the extra battery pack (depth is 4"), so it's difficult to hide in high traffic areas. The camera also has significant issues with the battery packs (e.g., doesn't switch to the rear pack after the front dies and the camera sometimes stops taking pictures after only 1 day of use with new batteries installed). I often drive many hours to deploy each camera and these issues can add full extra days to my work schedule. Finally, the plastic housing is delicate and cracks easily.
If you want a camera to monitor activity close to your house, these are probably fine minus the battery issues, but I would seriously consider another model or manufacturer if you're planning on using these for wildlife field work or hunting trips far from home.
If you want a camera to monitor activity close to your house, these are probably fine minus the battery issues, but I would seriously consider another model or manufacturer if you're planning on using these for wildlife field work or hunting trips far from home.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, October 22, 2025
Hello there, we appreciate you sharing your detailed feedback. We’d like to take a closer look at your experience with the camera and review the concerns you mentioned regarding the battery performance and housing. Please contact us at 1-888-779-7646, and our team will be glad to assist you further and explore the best options to help improve your setup.
Written by a customer while visiting spypoint.com
Customer Rating
1
Not worth it
on November 21, 2024
Posted by: Skyler
I bought 2 flex plus and so far both of them do not work and also the camera is way to bulky and so far I’m not satisfied with it
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 21, 2024
Hello; We're genuinely concerned to hear that both of your Flex Plus cameras are not meeting your expectations, and we’d like to understand more about the challenges you’ve faced. We’re committed to ensuring you have reliable and effective devices, so to this end, we have elevated your feedback to our expert team. Our specialist will reach out to you shortly to discuss further and provide support to address any issues you may be encountering.
Written by a customer while visiting spypoint.com
Customer Rating
1
Must have a bad one
on December 11, 2024
Posted by: Bugsy67
from Bryan, Tx.
Gender:Male
I purchased my flex-plus in August of 2024 and I'm on my third set of batteries.
If the battery indicator shows two lights the camera will not work.
If the battery indicator shows two lights the camera will not work.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, December 11, 2024
Hello; We’re dismayed to hear about the battery situation you're encountering. It may be a power or battery level detection concern that’s impacting the camera’s performance, and it's why the camera may not perform optimally when the battery level is low, even if there are still lights showing. We’ve escalated your concern to our higher-level team to ensure it gets the attention it deserves, and our expert will be reaching out shortly to assist and work toward a resolution that addresses your needs.
Written by a customer while visiting spypoint.com
Customer Rating
2
Flex Plus Camera
on October 18, 2024
Posted by: Dabo
from Alberta, Canada
Gender:Male
I bought this camera with the intention of seldom visits to the site to install fresh batteries. It has the 2 battery trays and other great ideas in a camera. One being the ability to check the status and the other to take an instant picture. But my camera would only stay online for less than a day and then I would need to visit to turn off and back on to get it working. it seems like when it went to sleep it would not wake up. no pictures no communications. I had a 100% cell coverage and 100% battery levels. I returned it as was not reliable
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, October 20, 2024
Hello; We appreciate your high expectations for the unit and its features, and we agree that reliable performance is essential for your needs. We take your feedback seriously, especially regarding the camera’s connectivity and function; we have elevated your concern to our higer-up team for further investigation; our expert will reach out shortly to discuss your experience and explore potential solutions. Your insights are invaluable in helping us maintain the quality of our products, and we appreciate your trust in our brand.
Written by a customer while visiting spypoint.com
Customer Rating
5
Awesome Improvement with Additional Battery
on July 13, 2024
Posted by: HU Bision
from Chantilly, VA
Gender:Male
Awesome Improvement with Additional Battery Capacity.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, July 14, 2024
Hi, Thank you for highlighting the enhanced battery capacity in our new model. We appreciate your feedback on our ongoing efforts to improve our gear.
Written by a customer while visiting spypoint.com