Customer reviews from lenovo.com
Lenovo - Professional Wireless Keyboard and Mouse Combo - US English - USB Wireless RF - Ambidextrous 5 Button Mouse - Inv - Unknown
Average customer rating
4.4
(447 Reviews)
Rating breakdown 447 reviews
5 Stars
305
4 Stars
74
3 Stars
34
2 Stars
14
1 Star
20
86%of customers recommend this product.
(
291 out of
337)
Customer Reviews for Lenovo - Professional Wireless Keyboard and Mouse Combo - US English - USB Wireless RF - Ambidextrous 5 Button Mouse - Inv - Unknown
Posted by: TK in Cambridge
Verified Purchase:Yes
The keyboard and mouse were easy to assemble and install. It is also comfortable to use the keyboard and the number pad. I do not like that the Caps Lock key and the Number Lock function do not have lights indicating they are activated. Though the Number Lock is not as important, the Cap Lock is important because it is right next to the letter "a". This proximity often leads to accidentally hitting the Caps Lock key. A light would let me know if is triggered. Since I tend to look at the keyboard, it would help to have alight letting me know I hit the Caps Lock and not have to go in and retype some of the text I entered. The Think Pad that I use the keyboard with has Cap Lock that lights up, so I am disappointed with Lenovo for not including a light n the wireless keyboard.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 15, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Donuts
Verified Purchase:Yes
[This review was collected as part of a promotion.] Prompt delivery and quick to connect. Love the keyboard feel and that its full size with directional keys and a number pad.
Written by a customer while visiting lenovo.com
Customer Rating
3
keyboard stop working after less than a year
on April 17, 2021
Posted by: giorgio12345
from spain
great device from the begining, soft and silent keys, easy paring, great performance
however, less than a year after purchasing, the keyboard started to failed. I see only the batt led flashing orange once after putting on the batts and that's all. Tried with several new pair of batteries with no luck. I guess it is time for a RMA
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 19, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Jimmy Lee
from South Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was in need of a keyboard and mouse to go with my new legion Y740 laptop and Lexmark printer purchase from Lenovo. I can’t say that I was surprised of the process that I had to go through to obtain my items, being that I had just gone through the professional expedited process a couple of weeks earlier. I am truly a Lenovo customer for life. The products that I purchased are spoken very highly of by my friends and family. Continue to strive for perfection in regards to your products, customer service and everyone will be on board with Lenovo.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: DavidNewEngland
from Boston MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solid basic keyboard and mouse. Quiet. Unpack it and it works.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Poor quality & lack of universality re: bluetooth
on August 2, 2024
Posted by: DogBite
Verified Purchase:Yes
The mouse broke after its first fall to the floor. So I ordered a new mouse assuming that the keyboard would work off the same bluetooth dongle. Wrong. So now the keyboard is useless, too.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, August 5, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We understand that you are facing issue in connecting your keyboard to Bluetooth.
This is a wireless combo which will work only with the Dongle or receiver shipped with the combo. There should not be any issue if the mouse broke. the KB should still work. However, we suggest you to unpair and re pair the device. If you are still not able to work, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
This is a wireless combo which will work only with the Dongle or receiver shipped with the combo. There should not be any issue if the mouse broke. the KB should still work. However, we suggest you to unpair and re pair the device. If you are still not able to work, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Love wireless!
on January 24, 2022
Posted by: TechWriter215
from Philadelphia, PA
[This review was collected as part of a promotion.] This mouse-keyboard combo clears desk space from those needless wires. Transitioning from wired to wireless with this combo is seamless. The keyboard layout is the same as my wired keyboard, and the scrolling mouse works effortlessly. I did have one difficulty on start-up that was resolved with the a short warm-up period. After installing the batteries in each device, I set the switch to "I" and then waited 30 seconds for the devices to warm up. After a short warm-up period, everything worked!
Written by a customer while visiting lenovo.com
Customer Rating
3
It's a bundle, you could do worse - maybe.
on September 29, 2019
Posted by: User O
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fair combo but must use usb-key. This is not Bluetooth. You would be better getting a logitech bundle that allows you to use either and is a bit more feature rich. That said, it does the job although feel of the keyboard is only fair at best.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 30, 2019
Thank You for taking time to Rate and Review our product! Lenovo appreciates all feedback whether it's good or bad. Please utilize the following link:
https://www.lenovo.com/us/en/search?text=keyboard+mouse
In addition, I would recommend receiving assistance from our sales team 855-253-6686.
Very Respectfully,
Adrian_Lenovo
https://www.lenovo.com/us/en/search?text=keyboard+mouse
In addition, I would recommend receiving assistance from our sales team 855-253-6686.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com