Customer reviews from whirlpool.com
Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Average customer rating
4.2
(798 Reviews)
Rating breakdown 798 reviews
5 Stars
471
4 Stars
177
3 Stars
51
2 Stars
30
1 Star
69
82%of customers recommend this product.
(
543 out of
660)
Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
1
Grows black mold inside the soap dispenser
on February 8, 2025
Posted by: Anna
from Pebble Beach CA
I ordered this washing machine together with a matching heat pump dryer, because we were building a new Passive house and we needed a heat pump dryer that doesn't have an outside vent. This washer grows black mold right inside the soap dispenser - in the softener and bleach compartments. I don't even use any of the dispenser compartments, because I use soap pods which I place directly inside the machine. I can only imagine what grows inside the machine! I had to use a painting brush to remove the black mold out of all the nooks and crannies of the dispenser. Also the fact that I have to hold the start button for 3 secs to start the machine is supper annoying. If you hold a second longer - the machine will never start. Who designed this equipment? Did you do any user testing on it? Did you ask any family members to use it? I have never owned a Whirlpool appliance and I will never buy another one. What a shame.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 11, 2025
Hello,
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 672278.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 672278.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very impressive!
on March 5, 2025
Posted by: Bernardo
from Regina, SK
[This review was collected as part of a promotion.] We recently moved into our new home and we had Whirlpool washing machine and dryer installed, and I couldn't be happier with the choice! Both appliances are efficient, quiet, and easy to use.
The washing machine handles large loads effortlessly while using minimal water and energy. Clothes come out fresh and well-cleaned every time. I also love the variety of wash cycles, which let me customize settings for different fabrics.
The dryer is just as impressive! It dries clothes quickly and evenly, and the moisture sensor prevents over-drying, keeping my clothes in great condition.
Overall, Whirlpool has exceeded my expectations as compared to the previous brands i have used in the past. I highly recommend these appliances!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Noisy spin cycle
on April 1, 2025
Posted by: SKSK
from Saskatoon
[This review was collected as part of a promotion.] 1 month appliance and already had to call service to inquire about noise. Makes a good squeak when cycling. Service tech said there was nothing they could do and it was as good it as gets. Have to make sure we do laundry when kids aren't napping now... not ideal.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poorly made
on May 3, 2025
Posted by: MD2325
[This review was collected as part of a promotion.] Sadly, I can only give this washer three stars. I had a Whirlpool washer and dryer in my previous house so I was happy to buy a new one for my new home. However, they are so cheaply made now! Plastic door instead of glass, flimsy detergent and softener dispenser, just the quality over all is poor. Sorry.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great washer
on March 4, 2019
Posted by: Omaciel17
from San bernardino
Gender:Female
[This review was collected as part of a promotion.] I like it it was very good it works better that what I expect
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great!
on March 15, 2019
Posted by: Evelyn Zuniga
from California
Gender:Female
[This review was collected as part of a promotion.] I love it, the spin is really good and I don’t need to wait for long time to dry my clothes!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
I miss my old set... The Duet
on July 10, 2019
Posted by: Bev50210
from Edmonton AB
Gender:Female
[This review was collected as part of a promotion.] I have to admit I liked my Whirlpool DUET team better. I find that the control pad is so sensitive and I find that with the options they have for washing it is very limited when it comes to a standard load. I mean if you could just adjust the time on a standard load.
I would recommend this to a friend!
Response from whirlpool.comBy HOLLEJM, CASOCIALCARE, July 17, 2019
Hello Bev50210! Thank you for taking the time to provide your feedback. We apologize the new control pad and options do not meet your expectations. Whirlpool is continually looking for opportunities to improve our products and meet consumer needs so any feedback is appreciated. If you have any questions or concerns about your new set, please email us at canadasocial@whirlpool.com and include your best contact number, the serial number, and Reference ID number 221946017. Thank you! -Jenni
Written by a customer while visiting whirlpool.com
Customer Rating
3
Noisy-Sound only poor feature
on October 2, 2019
Posted by: Sandy143
from White rock, BC
Gender:Female
[This review was collected as part of a promotion.] The washer is great. My clothes are clean. However, it is very noisy.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com