Customer reviews from folgerscoffee.com
Folger's - Folgers Instant Coffee Crystals, Classic Roast, 16oz Jar
Average customer rating
4.2
(423 Reviews)
Rating breakdown 423 reviews
5 Stars
240
4 Stars
92
3 Stars
36
2 Stars
25
1 Star
30
80%of customers recommend this product.
(
184 out of
230)
Customer Reviews for Folger's - Folgers Instant Coffee Crystals, Classic Roast, 16oz Jar
Customer Rating
5
No Bitter Aftertaste
on August 24, 2019
Posted by: Ray H
from Tucson
Gender:Male
I use Folgers Instant every day at work! Since I work at a remote place alone, Folgers is the best Instant coffee for single cups and no bitter aftertaste!
Thanks Folgers!
Thanks Folgers!
I would recommend this to a friend!
Response from folgerscoffee.comBy Folgers, August 27, 2019
We're thrilled you enjoy our coffee!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Tastes Weird Lately
on January 30, 2020
Posted by: OldAnnie
from Westchester, NY
I only buy instant coffee for certain recipes, so I don't buy it that often. I bought a jar of Folger's today, and it ruined my recipe. It tasted like burnt chemicals, yet the jar of coffee itself smelled like nothing -- no aroma at all.
I don't know what they did, but it's disgusting!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, February 3, 2020
Thank you for reaching out, OldAnnie, and we are sorry to hear about your experience with our Folgers Instant Classic Roast Coffee. This does not sound like our quality to have an aroma-less, chemical tasting coffee, so we would like to learn more about what happened. We have reached out via email and hope to connect soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Only brand to trust
on April 1, 2020
Posted by: Unruffled44
from Indianapolis
Gender:Male
I've bee drinking folgers instant coffee for 26 years. Most of the time, I find people who have issue with it have never had it or plainly havent had it made the right way. Not to mention coffe is a personal experience and we all enjoy it differently. That being said, if you read the directions, use good water, and take time to fimd the right strength to suit your taste, you'll have a great cup of coffee every time.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
4
Folgers - where are the coupons???
on July 27, 2020
Posted by: Geri
from Painesville, Ohio
Gender:Female
I buy Folgers Instant regularly and it would be nice to get a coupon. I am disappointed because the price keeps going up in the store. I need a little help, please.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Burnt taste, or stale, or something equally bad
on August 25, 2020
Posted by: Mongo
from Bristol, WI
Gender:Male
I purchased this because the other brand I have been buying has been out of stock. I figured it would be OK because it is such a well known brand. This tastes like day-old percolator coffee that had been reheated in the microwave. I mean that literally. I have a friend that has served day old perc coffee to me reheated in the microwave and it is terrible. That is what this is like... Terrible burnt aftertaste.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, September 15, 2020
Oh no! We're sorry to hear about your experience with out Folgers Classic Roast Instant Coffee Crystals. A burnt aftertaste is not the quality or taste that we would expect with our Instant Coffee Crystals and we would like to share this with our teams. We have reached out via email to learn more and see how we can best help. We hope to connect with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
No crystals
on September 4, 2020
Posted by: Flasher
from Sugar Land TX
Gender:Female
I was very fond of Folgers instant crystals. My last two purchases have been at least 87% dust with little coffee flavor.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, September 15, 2020
We appreciate you reaching out and your continued loyalty to our Folgers Classic Roast Instant Coffee Crystals. We are sorry to hear that your last two purchases we lacking in both consistency and flavor. This is certainly not the experience we would want you to have and have reached out via email to further assist. We hope to connect soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Great taste!
on September 27, 2020
Posted by: Lydia817
from Mansfield, CT
Gender:Female
I bought this on a whim not knowing what to expect, but I'm now a big fan. This coffee has a rich, bold flavor and aroma and it's so easy to prepare. I've been making iced coffee with it every day now and it never fails to disappoint. Definitely recommend!
I would recommend this to a friend!
Response from folgerscoffee.comBy Allison, Consumer Care, September 28, 2020
Thank you for the 5-star review! We are so glad you enjoy our Folgers Classic Roast Instant Coffee.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Easy, fast great tasting
on February 25, 2022
Posted by: Rem420
from Pennsylvania
Gender:Male
Was drinking taster's choice for while which was ok, then figured I'd try folgers crystals and I'm glad I did bc it taste alot better and equal to my local coffee shop. I add little sugar and carmel macchiato creamer and it's deelish.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com