Customer reviews from folgerscoffee.com
Folger's - Folgers Instant Coffee Crystals, Classic Roast, 16oz Jar
Average customer rating
4.2
(423 Reviews)
Rating breakdown 423 reviews
5 Stars
240
4 Stars
92
3 Stars
36
2 Stars
25
1 Star
30
80%of customers recommend this product.
(
184 out of
230)
Customer Reviews for Folger's - Folgers Instant Coffee Crystals, Classic Roast, 16oz Jar
Customer Rating
5
Seeing RED Gets ME Outta' Bed!
on November 2, 2019
Posted by: DollDivaJ
from Grand Rapids Michigan
Gender:Female
I love my Folgers! I live on a tight budget, so I prioritize--- Folgers, gas, and whatever else... forget lining up to a bistro-- I MAKE AWESOME CREATIONS!
I would recommend this to a friend!
Response from folgerscoffee.comBy Content & Culture, November 11, 2019
Oh we'd love to see pictures of your creations! Please share them with us on Facebook!
Written by a customer while visiting folgerscoffee.com
Customer Rating
4
Great for a fast cup of coffee
on November 18, 2019
Posted by: BonnieG
Gender:Female
I normally brew my coffee but on some days there just isn't time to wait so I use Folgers instant coffee. It is super quick to make. I prefer ground coffee because it tastes better to me but this instant coffee has a good taste too. Perfect for busy mornings!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Love Folgers Instant!
on December 17, 2019
Posted by: PegR
from Lusby, Maryland
Gender:Female
I have been drinking Folgers Instant Coffee for years. I love the flavor. I have tried others but nothing comes near it. When traveling I take the small packages with me and heat in the microvave in the room. I just wish I could find coupons for the instant but all I ever see is ones for the percolated variety. I live alone and the instant works best for me.
Response from folgerscoffee.comBy Katie, Consumer Engagement , January 3, 2020
Thank you for sharing your thoughts! Please sign up for our Wakin' Up Club https://www.folgerscoffee.com/folgers-wakin-up-club to be the first to know about upcoming promotions and offers.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
what changed...
on July 17, 2015
Posted by: dian
I've been drinking Folgers Instant for at least 20 years. The past year or so the taste has been off but old habits die hard I guess and I still continued to buy it. Not anymore, I'm done. I'm sure my two jars a month won't hurt your bottom line but maybe giving up on Folgers will mean I feel better again. Also, I see you have added coffee 'flavor enhancers' to your product list recently and I suspect you think people will buy these to make whatever you did to the coffee palatable. Maybe others will...I won't.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Disgusting
on December 21, 2019
Posted by: Joe1
Bought this at the nearby mini convenience store as a quick substitute until I drove into town to get my regular coffee. This has to be the most disgusting thing I've ever tasted. No amount of sugar or flavoured coffee whitener can get rid of the god awful taste. It tastes like old musty camper combined with the metal taste after using an angle grinder all day. I'd rather lick an ashtray then buy this ever again.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, December 26, 2019
Oh no! We are sorry to hear about the experience you had with our Folgers Classic Roast Instant Coffee Crystals. We would like to gather additional information regarding your experience and have reached out via email. Hope to connect soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Disappointed
on July 24, 2023
Posted by: Mamma Linnie
from Indian Lake, New York
Gender:Female
I got a jar of instant for making ice cream. Not at all what I remember. Horrible after taste.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer relations, July 25, 2023
We're sorry to hear about your experience as the aftertaste you've described certainly does not meet our quality expectations either. Please know that our Folgers Instant Coffee has not changed. We value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!
Response from folgerscoffee.comBy Folgers, Consumer Care, July 25, 2023
Thanks for taking time to reach out to us about this concern. We will be reaching out to you via email to gather additional information to share with our teams and learn more.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Folgers Instant Coffee
on February 2, 2021
Posted by: SuCLeeo
from South Bend, In
Gender:Female
I have been drinking Folgers Instant coffee since It came out. I have 5 12oz cups a day. when I had my heart attack around 2000 my doctor said I had to drink instant. That never happened. When I was a tiny baby my Mom put coffee in my baby bottle. She drank a lot of coffee while pregnant. I usually make my coffee before bed that way after drinking that hot coffee I fall asleep. The rest I drink cold. I make it very strong and keep adding water as the day goes on since I also have to get that 3 quarts of water in.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
not a fan
on August 22, 2014
Posted by: mandyandy
from Spring, TX, United States
it too strong and bitter, need a mild more taste one
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, August 29, 2014
Thanks for the feedback! You may be interested in one of our Mild Roast coffees, like Breakfast Blend® or Country Roast. You can find these coffees in your area by visiting http://www.folgerscoffee.com/buy-coffee/.
Written by a customer while visiting folgerscoffee.com