Customer reviews from folgerscoffee.com
Folger's - Folgers Instant Coffee Crystals, Classic Roast, 16oz Jar
Average customer rating
4.2
(423 Reviews)
Rating breakdown 423 reviews
5 Stars
240
4 Stars
92
3 Stars
36
2 Stars
25
1 Star
30
80%of customers recommend this product.
(
184 out of
230)
Customer Reviews for Folger's - Folgers Instant Coffee Crystals, Classic Roast, 16oz Jar
Customer Rating
1
Taste really kind of odd.
on February 24, 2022
Posted by: BettyBoop
from Oregon
Gender:Female
I bought Folgers for the tastes I experience at my friend's home where she brews her Folgers. I was so disappointed. I guess I will just donate it to someone. I won't be drinking it, so sad.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, March 5, 2022
We are sorry to hear that you did not enjoy our product but appreciate your feedback. We are reaching out to you via email and hope to connect with you soon to learn more.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
What's up? What has changed? Why?
on June 16, 2014
Posted by: Missmyfolgeras
What's up? We have been Folgers coffee drinker for over fifty years. We can't drink it any more. The flavor is awful. We are not alone. We travel a lot an have asked many friends and family and strangers. We are going to change coffee.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, June 19, 2014
We’re sorry to hear of your experience. While we have not changed our Folgers® Classic Roast® Instant Coffee Crystals, we will certainly share your feedback with our team.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Packaging not consumer friendly
on April 5, 2015
Posted by: Highwaller
from Middleborough, MA, United States
You've been packaging your instant coffee in this "easy open flip-top" for awhile now. Certainly the flip-top is easy to open ... but it is next to impossible to unscrew the cover to remove the inner seal to gain access to the coffee. One is now forced to try to carefully remove it with a sharp knife while attempting to follow around the edge of the red plastic cover. It was much easier & safer to be able to remove the inner seal by hand. Also, regardless of what you have said about the taste still being the same when others have raised that issue ... I must agree they are correct. It has been my observation the taste declined about the same time you changed from using a glass container to a cheaper plastic container. As a note about your responses to people's reviews : You use a black colored font over a very dark background color making it nearly unreadable.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
The Water You Use
on April 29, 2015
Posted by: McMASS
from Laurel, DE, United States
I enjoy a good cup of coffee. Today's water supply for consumers is not the quality we had when I was younger
I live in Delaware and the stuff that comes from our tap is not fit for my pets to drink, let alone for consumption. I use bottled water for all cooking and drinking.
I suggest to the folks disappointed with Folgers to try bottled or distilled water or, as an option, milk with their instant coffee.
I live in Delaware and the stuff that comes from our tap is not fit for my pets to drink, let alone for consumption. I use bottled water for all cooking and drinking.
I suggest to the folks disappointed with Folgers to try bottled or distilled water or, as an option, milk with their instant coffee.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Much better than Black Rifle Coffee Company
on November 18, 2020
Posted by: Ano_Regni
from Adirain, Essence, New Eden
Gender:Male
I was not sure about this product and then I tried it, I am convinced Flavor Crystals provide the best and fastest cup of coffee. There is even a delightful foam that makes this feel like an authentic coffee shop coffee instead of something brewed at home.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
on September 24, 2015
Posted by: Harry
from Spokane, Valley, Wash.
I have been useing Folgers instant for a number of years,and have tryed others to no avail,I am 85 years now and lost the wife to cancer some years ago so the instant is much easier as well as a fresh cup any time,its great
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Bad choice in pkg & taste in last 12+ months!1
on June 23, 2015
Posted by: PeterR14
from Proctor, VT, United States
Folgers instant taste has been going down hill since the packaging ( which is terrible now!) was changed. UGH to the new taste. Always used Folgers instant regular & Decaf, have been sooooo dissapointed for over a year with the quality of the instant coffee from Folgers. Shame, Shame. I have been trying other brands & will continue to find the brand that comes up to the past Folgers taste. Less flavor, less customers!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
4
Great Product
on September 2, 2015
Posted by: Lele
from Michigan, United States
I’m a member of the Crowdtap Folgers® rewards program, and Folgers sent me a sample of its Folgers Flavors™ Coffee Enhancers to review.” This is a great product that i recommend anyone who likes flavores coffee to buy
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com