I spent $87.00 on ink cartridges and can’t use them. My printer said to replace the ink cartridge which I did and now it says printer head error this printer head is permanently installed so there is no way to manually clean it. The machine is obsolete and warranty is no longer in effect. So I’m stuck with ink I can’t use and have to buy a new machine.
Unfortunately I purchased the wrong ink cartridges and didn’t realize it until I had tried to install them in my printer and since I had opened them I could not return them!
The service at Staples was excellent the ink cartridges give me a backup meaning fewer trips out in the COVID-19 environment and the HP printer is solid.