This is the second or third delivery from Staples during the pandemic where one or more ink cartridges upon being installed registered a "counterfeit" error on the printer screen.
Online sold out and had difficulty finding it at a retail location within a reasonable distance but with everything going online at work and school cannot have the printer be down
HP has always made us pay premium price for their ink cartridges. So far I have not tried third party refills but have heard stories that they do not work. Will stay with HP cartridges for now and probably look for a different brand printer when this one needs to be replaced.
The colors are not printing correctly. Black is fine. The other colors are not printing correctly when it's a combination. Not sure if it's a printer malfunction or an ink malfunction.