Customer reviews from hp.com
HP - 218A Standard Capacity Toner Cartridge - Cyan
Average customer rating
4.2
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
120
4 Stars
17
3 Stars
13
2 Stars
1
1 Star
21
78%of customers recommend this product.
(
42 out of
54)
Customer Reviews for HP - 218A Standard Capacity Toner Cartridge - Cyan
Posted by: Anonymous
from Augusta GA
Verified Purchase:Yes
Great yield but too high of a price
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
The replacement process is uncomplicated. Exchanged the old and new toner in minutes.
on November 4, 2025
Posted by: Bix50
from Philadelphia
Verified Purchase:Yes
Excellent product
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1
HP 218X (W2183X) Magenta Toner: Expensive, Locked
on December 3, 2025
Posted by: Lee Cooper
from San Jose, California
Verified Purchase:Yes
I bought the HP 218X High Yield Magenta Toner (W2183X) expecting a smooth, premium experience. Instead, it felt like I was paying extra to stay trapped. HP’s ecosystem makes it impossible to use alternative toner that should work just fine, and that “only HP approved supplies” approach comes off less like quality control and more like customer control.
The bigger issue is the business model behind it. HP is effectively holding customers hostage by limiting which vendors can sell toner that will actually function in the printer. If HP wants loyalty, it should compete on quality and value, not by blocking competition and turning basic printing into a permission based system.
This was the last straw for me. Between the high cost and the feeling that HP is prioritizing lock in over customer respect, this is the last HP printer I’m buying.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
A full set of CMYK costs 30% more than the printer itself.
on December 29, 2025
Posted by: PC123
from Arizona
Verified Purchase:Yes
Cartridge works, but it has to. HP needs to figure out a way to make consumables at competitive pricing.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Dr. O
Verified Purchase:Yes
These toners do not last very long when compared to the previous system.....also since it is new, the stores frequently do not have them in stock
Written by a customer while visiting hp.com
Posted by: OSharri
from Vancouver, WA
Verified Purchase:Yes
I'm very pleased with the color quality of all of the HP 218XL colors for my HP Color Laser Jet PRO MFP 3301cdw. The color stays bright and accurate on all paper I've used. Now, I'm observing how long the toner cartridges will last compared to my old Ink Jet printer.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Happy Camper 778
from Alabama
Verified Purchase:Yes
Like: colors and black print out wonderful
Like: ease to install
Like; long lasting
HATE: PRICE..
it is too expensive
HATE: my copier/laser printer no
Not eligible for HP instant ink
Like: ease to install
Like; long lasting
HATE: PRICE..
it is too expensive
HATE: my copier/laser printer no
Not eligible for HP instant ink
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: MicheleV
Verified Purchase:Yes
Purchased 1 of each color and spent MORE than the new printer it was for!!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com