Customer reviews from hp.com
HP - 218X High-Yield Toner Cartridge - Black
Average customer rating
4.3
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
127
4 Stars
18
3 Stars
13
2 Stars
2
1 Star
21
77%of customers recommend this product.
(
44 out of
57)
Customer Reviews for HP - 218X High-Yield Toner Cartridge - Black
Posted by: Anonymous
Verified Purchase:Yes
I am extremely disappointed with the HP 218X Hi Yld Yll Toner W2182X and with HP as a company. The cartridge itself is outrageously expensive, and HP has intentionally locked their printers so you are forced to buy only their branded toner. Third party options that cost far less are blocked, even when they work perfectly well.
This feels like a cash grab, not customer care. The printer hardware was reasonably priced, but the long term cost of ownership is absurd once you realize you are trapped into buying HP toner at inflated prices. There is no technical reason for this restriction other than profit.
Print quality is fine, but it is nothing special or worth the premium. Plenty of other brands deliver comparable results without punishing customers at checkout. HP is prioritizing control and revenue over fairness and choice.
This is the last HP printer I will ever buy. I strongly recommend anyone shopping for a printer look at brands that respect their customers and allow affordable alternatives instead of locking you into overpriced consumables.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: LaserJet 3201
Verified Purchase:Yes
Very satisfied with flowers as I do at my church
Written by a customer while visiting hp.com
Posted by: Lee Cooper
Verified Purchase:Yes
I bought the HP 218X High Yield Cyan Original LaserJet Toner Cartridge expecting a smooth, premium experience. Instead, it felt like I was paying extra to stay trapped. HP’s ecosystem makes it unnecessarily hard to use alternative toner that should work just fine, and that “only HP approved supplies” approach comes off less like quality control and more like customer control.
The bigger issue is the business model behind it. HP is effectively holding customers hostage by limiting which vendors can sell toner that will actually function in the printer. If HP wants loyalty, it should compete on quality and value, not by blocking competition and turning basic printing into a permission based system.
This was the last straw for me. Between the high cost and the feeling that HP is prioritizing lock in over customer respect, this is the last HP printer I’m buying.
Written by a customer while visiting hp.com
Customer Rating
5
High Capacity Black toner cartridge replacement.
on November 18, 2025
Posted by: Anonymous
Verified Purchase:Yes
The cartridge was very easy to install and works perfectly. The cartridges are a bit expensive, but this LaserJet printer is really good.
Written by a customer while visiting hp.com
Posted by: Old1Bob
Verified Purchase:Yes
All 4 toners are easy to install, work well, with accurate colors.
Negatives are cost and erroneously told that my new printer would qualify for Instant Print which it doesn’t.
Negatives are cost and erroneously told that my new printer would qualify for Instant Print which it doesn’t.
Written by a customer while visiting hp.com
Customer Rating
1
False low toner alrams &needs replacing constantly
on August 30, 2025
Posted by: Abbysinian
Verified Purchase:Yes
The printer notifies that low repeatedly, even when the prints are coming out fine.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
Expensive but dependable and quality replacement toner.
on January 11, 2026
Posted by: MD Ahlquist
from Olivia MN
Verified Purchase:Yes
Lifesaver for the printer with small starter pack. Wish it wasn't so expensive and the chip makes it a lock in for us unfortunately but is does somewhat guarranty good results! Easy to change.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: MicheleV
Verified Purchase:Yes
Purchased 1 of each color and spent MORE than the new printer it was for!!
Written by a customer while visiting hp.com