Customer reviews from ATT.com
OtterBox - Symmetry Series Case - iPhone 12 mini - Black
Average customer rating
4
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
5
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
1
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for OtterBox - Symmetry Series Case - iPhone 12 mini - Black
Posted by: Manny A44
Verified Purchase:Yes
Good product, ridiculously overpriced
Written by a customer while visiting ATT.com
Posted by: DianeLR
from Northwest Arkansas
Verified Purchase:Yes
OtterBox has never let me down!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: JTNC
Verified Purchase:Yes
Arrived as described online
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Sabrina K
Verified Purchase:Yes
You only get the cord with the phone. No charging block or headphones. Otherwise I would give it 5 stars. Nice phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Chas H
Verified Purchase:Yes
Works great. Good price and easy to use
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Markrts
from Delaware
Verified Purchase:Yes
It’s not worth anything. Horrible. Once it’s on it’s a real struggle to get off. It has no face protection. Not at all like the original 3 piece otter protector. I threw it away.
No, I would not recommend this to a friend.
By OtterBox Customer Support, October 19, 2021
Hi there!
We're sorry to hear about your frustration with your Symmetry Series case! The good news is, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move clockwise, and insert the bottom right corner of the phone into the corresponding corner of the case, so that the right side of the phone is installed in your OtterBox. After, apply pressure to the bottom left corner then the top left corner. To remove the case, simply do these steps in reverse! If you continue to have issues, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269 or through our online form here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Symmetry Series case! The good news is, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move clockwise, and insert the bottom right corner of the phone into the corresponding corner of the case, so that the right side of the phone is installed in your OtterBox. After, apply pressure to the bottom left corner then the top left corner. To remove the case, simply do these steps in reverse! If you continue to have issues, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269 or through our online form here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting ATT.com
Posted by: Ginny RN
Verified Purchase:Yes
There were no screen protectors included for either of the two otter boxes I ordered
By OtterBox Customer Support, October 21, 2021
Our apologies for any confusion prior to purchase, however, the Symmetry Series Case does not come with any specific screen protector. If you're interested in adding another layer to the mix, we do make a number of glass screen protectors that can serve as an excellent companion to the case. You can check out all of our available options over on our official website, and definitely give us a call with any questions and we'll be glad to help!
Best,
OtterBox Customer Service Team
Best,
OtterBox Customer Service Team
Written by a customer while visiting ATT.com
Posted by: C page
Verified Purchase:Yes
The ONLY issue is it may be difficult to find (black on black). Otherwise it’s an ease to hold case and less likely to drop
I would recommend this to a friend!
Written by a customer while visiting ATT.com