Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(5,578 Reviews)
Rating breakdown 5,578 reviews
5 Stars
4,612
4 Stars
780
3 Stars
115
2 Stars
34
1 Star
37
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
Fantastic personal assiant
on May 25, 2026
Posted by: Doeman
[This review was collected as part of a promotion.] Best phone ive had. Been in the s series game for years and this is my favorite version. Nautral intuitive os and the same features and more. Like split screen and pop-ups. Useful for a multitasking. The batter life is incredible and so many features to conserve energy. This is software done right
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but not 5-Star great
on May 25, 2026
Posted by: CR1208
[This review was collected as part of a promotion.] I mostly use my phone for things like social media, pictures, games, calendar, and Samsung Pay. I occasionally use Galaxy AI for photo editing. I love being able to erase things in the background and have the AI fill in the blanks to make it look cohesive. The camera quality is great if you know how to tweak the settings, but the zoom can get a little grainy. I wish I would have gone with the Ultra model instead of the + model, just for that little bit of a boost in photo quality. But I'm still very happy with my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy i've ever had
on May 25, 2026
Posted by: Doorek87
[This review was collected as part of a promotion.] Seriously, the best Galaxy I've ever had.The amount of storage.This phone has unbelievable it never runs out of memory.It's super fast.The pictures are amazing and really could not ask for a better phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
its ok.. I wouldn't buy it again
on May 25, 2026
Posted by: sass4life
[This review was collected as part of a promotion.] The galaxy AI is the. best tho. not a Samsung fan, but it. was on sale
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Awesome S25+ Review
on May 25, 2026
Posted by: RicoES
[This review was collected as part of a promotion.] I was able enable the third camera lens for higher pixel pictures. They came out much clearer even after they were shared between different IOS platforms. The AI features have learn my preferences and has made shopping much faster and easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Worst Samsung phone I've ever owned!
on May 25, 2026
Posted by: Minman
[This review was collected as part of a promotion.] I upgraded last year from S8. I've always loved Samsung phones, but if this model is the new norm, it's gone downhill significantly. First of all Galaxy AI takes up so much of the memory that this was barely an upgrade at all in terms of storage. 2nd, after a year of use, I'm experiencing issues with the battery, OS freezing up, and even got a blue screen of death a few weeks ago which thankfully went away but worries me in terms of longevity. I'm not someone who wants to buy a new phone every year. I take care of my phones and expect to get at least 5 years of use out of them but I'm doubtful this will last that long. The only real upgrades are that the apps that were no longer working on S8 work on this one and the camera is pretty great... I do actually like the Galaxy AI photo enhancement. Just wish it wasn't eating so much memory.
Value
3
Response from Samsung USBy R&R Team, June 2, 2026
Hey Minman, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided links to articles to help you maximize the battery life of your device, as well as troubleshoot the freezing you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you if this experience continues with your device, or you would like assistance with storage expansion on your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 25, 2026
Posted by: Nreview
[This review was collected as part of a promotion.] Great phone previously had a10e. Great camera, audio.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely a great phone
on May 25, 2026
Posted by: BigDDDDDDDD
[This review was collected as part of a promotion.] Great reliable phone! Its the perfect size.,...................
Value
5
Written by a customer while visiting Samsung US