Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(5,422 Reviews)
Rating breakdown 5,422 reviews
5 Stars
4,498
4 Stars
761
3 Stars
107
2 Stars
30
1 Star
26
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
Great product
on June 3, 2026
Posted by: CandleQueen83
[This review was collected as part of a promotion.] This phone has great features, its fast reliable service and the galaxy AI features are incredible. I use my Galaxy S25+ for work and social media. I would be lost without it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25+ Review: Solid, But Room to Grow
on June 3, 2026
Posted by: SteveRob17
[This review was collected as part of a promotion.] Moving from a Galaxy S21 to the S25+ brings a massive leap in processing power and photography, but it isn't a flawless victory. After a full year of use, it stands out as a good, solid daily driver, though it leaves clear room for improvement.
The Good
Massive Camera Leap: Coming from the S21, the photo quality is night and day. Details are sharper, low-light handling is vastly superior, and shutter lag is gone.
Useful AI Features: Rather than feeling like a gimmick, the Galaxy AI tools have become a seamless part of daily use, making multitasking and photo editing incredibly efficient.
Performance: The jump in day-to-day speed from an older generation remains highly noticeable. The interface is buttery smooth.
The Letdowns
Underwhelming Battery: For a "Plus" model, the battery life is disappointing. It frequently requires a top-off to confidently survive a heavy day.
Sunlight Struggles: Despite marketing claims, the display remains difficult to see under direct, full sun, frequently washing out.
Final Thoughts
The S25+ handles heavy lifting with ease, and anyone upgrading from an older device will appreciate the performance. However, for a flagship price, Samsung still needs to iron out core basics like battery management and outdoor visibility.
Rating: 4 / 5 Stars
The Good
Massive Camera Leap: Coming from the S21, the photo quality is night and day. Details are sharper, low-light handling is vastly superior, and shutter lag is gone.
Useful AI Features: Rather than feeling like a gimmick, the Galaxy AI tools have become a seamless part of daily use, making multitasking and photo editing incredibly efficient.
Performance: The jump in day-to-day speed from an older generation remains highly noticeable. The interface is buttery smooth.
The Letdowns
Underwhelming Battery: For a "Plus" model, the battery life is disappointing. It frequently requires a top-off to confidently survive a heavy day.
Sunlight Struggles: Despite marketing claims, the display remains difficult to see under direct, full sun, frequently washing out.
Final Thoughts
The S25+ handles heavy lifting with ease, and anyone upgrading from an older device will appreciate the performance. However, for a flagship price, Samsung still needs to iron out core basics like battery management and outdoor visibility.
Rating: 4 / 5 Stars
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Clear screen and great features
on June 4, 2026
Posted by: Kielly
[This review was collected as part of a promotion.] The Galaxy S25+ is an excellent all-around smartphone. Its biggest strengths are performance, battery life, software support, and Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the phone all in all.
on June 4, 2026
Posted by: Arizonagirl
[This review was collected as part of a promotion.] It's a great phone but i have noticed a pattern with its charging port as well as battery life
Value
3
Response from Samsung USBy R&R Team, June 4, 2026
Hi Arizonagirl, we appreciate your feedback on your Samsung Galaxy S25+. We know how important the battery life and charging of your device is to you every day, and we would love to help you with this experience. We have provided links to articles to help you maximize the battery life and troubleshoot the charging of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this frustration continues with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Performance and Reliability
on June 4, 2026
Posted by: Barry224
[This review was collected as part of a promotion.] Samsung has also done a great job with the software experience. Everything feels polished, and knowing the phone will receive years of updates gives me confidence that it will stay reliable for a long time. The build quality is excellent, the display is beautiful, and overall the phone feels premium in every way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for Life
on June 4, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25+ for over a year after upgrading from the Samsung S23, and overall I've been very satisfied with it.
One of my favorite features is the Edge Panels. I have shortcuts set up for Maps, Camera, Calculator, Notes, and Reminders, and being able to access them instantly from anywhere on the phone saves time throughout the day. It's a simple feature, but one that I use constantly.
The AI photo editing tools are another highlight. I frequently use the erase feature to remove sensitive information from photos before uploading them to public websites or apps. It's also great for removing distractions from pictures, like when my dog wanders into a photo I'm taking to document an issue for a city service request.
Battery life has been solid. It easily gets me through a full workday and still has enough charge left when I get home. The camera quality is very good, and I especially enjoy the slow-motion video feature for capturing my dog running and playing.
My biggest complaint is the lack of a microSD card slot. I'd love the option to expand storage instead of relying solely on internal memory. I have also noticed that the camera lens seems sensitive to smudges, and the phone frequently reminds me to clean the lens.
Overall, the Samsung Galaxy S25+ is a fast, reliable, and feature-rich phone. The productivity tools, AI photo features, battery life, and camera performance make it an easy recommendation for anyone looking for a premium Android de
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product oval has great battery life charges
on June 4, 2026
Posted by: Lov3MySamsung
[This review was collected as part of a promotion.] I use my Samsung s25 plus practically for everything in my everyday life. I use it for work , tracking locations writing down notes. The reminders and calender settings is a huge plus for me helps keep me on track and on time when needing to be to doctors appointments school events for my kids for everything practically. AI Gemini has helped me find places or even learn more of daily task. Let's not forget the camara quality is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone Ever
on June 4, 2026
Posted by: Galaxyfan
[This review was collected as part of a promotion.] I luv this phone, it takes amazing pictures, all the features are great. I always buy Galaxy phones for the last 15 years, never needed repairs and never had a broken or cracked screen, best phone ever
Value
5
Written by a customer while visiting Samsung US