Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(5,422 Reviews)
Rating breakdown 5,422 reviews
5 Stars
4,498
4 Stars
761
3 Stars
107
2 Stars
30
1 Star
26
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Posted by: Doug
from Florida
Expertise:Expert
Verified Purchase:Yes
Needed a new phone when my S21+ started acting up. It plays nice with my Galaxy watch, tablet and earbuds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, January 22, 2026
Hey Doug, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear how pleased you are with the integration of your new device in to your ecosystem of Samsung products. We have provided links to resources to help you discover all of the amazing features of your new device, align the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Really fast processor
on May 1, 2026
Posted by: Pipehand66
[This review was collected as part of a promotion.] Perfect fir streaming or games.camera is great battery life is long,over all great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Overheats and is a laggy operating system
on May 9, 2026
Posted by: K1ng22
[This review was collected as part of a promotion.] The phone doesn't connect to 5g when I need it too its complicated to use for calling and gives me hard time on repairs
Value
2
Response from Samsung USBy R&R Team, May 11, 2026
Hi K1ng22, thank you for your feedback on your Samsung Galaxy S25+. We completely understand how important your phone is to you every day for a range of daily tasks, and we would love to help you troubleshoot any frustrations you are experiencing. We have provided links to articles to help you with the speed, temperature, and connection of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you through chat if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and color
on February 11, 2025
Posted by: Emcclain78
[This review was collected as part of a promotion.] I have the new exclusive coral red, so pretty. I like how all the features from my previous Galaxy transferred over so easily. Even my same settings and themes, exactly the same. This phone is awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on February 18, 2025
Posted by: Techgalaxy
[This review was collected as part of a promotion.] I like the new design it has. The app icons have a more livid colors. The daily brief is a great addition that can get you a quick access to daily information. Even though there is not a huge change between the s24 series and the s25 series, the new colorway are a big thing for me. The small changes can make a bug difference. I'll probably keep my new s25 plus navy for a while.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I have always used Samsung phones. I love the s25.
on February 25, 2025
Posted by: Kinderteacher
[This review was collected as part of a promotion.] I use my phone as my main point of contact for friends and family. I love the size and design of the phone. The graphics and features are great. The battery holds a charge. The camera is amazing! I got the plus for the storage because I take a lot of pictures and films.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera is not so good
on March 1, 2025
Posted by: Govin
Have this phone almost a month. It's good fast and responsible. Only camera are really bad. Even in good light picture where dark and not clear. Except camera phone is good to have.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on March 2, 2025
Posted by: Doodlelover
[This review was collected as part of a promotion.] So many things I love about this phone! I can't wait to try everything out. I am very impressed with the ability to transcribe phone calls into texts, to transcribe other languages! The camera is also amazing. As a hobbyist photographer it is amazing the quality of the photos that is possible from this phone!
Value
5
Written by a customer while visiting Samsung US