Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(5,576 Reviews)
Rating breakdown 5,576 reviews
5 Stars
4,610
4 Stars
780
3 Stars
115
2 Stars
34
1 Star
37
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
s25 review
on May 15, 2026
Posted by: lifthard
[This review was collected as part of a promotion.] I've had the phone for a little over a year now.
No major complaints. I haven't tried Galaxy AI but I hear it's neat.
No major complaints. I haven't tried Galaxy AI but I hear it's neat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The capabilities are endless!
on May 17, 2026
Posted by: Phoelix124
[This review was collected as part of a promotion.] So, I have always been adamant on getting S series or Note series phones ever since the Note 3 and they have all been great. However, this particular model really set the bar for an entirely new standard in a smartphone! I am able to navigate any page/app with no delay or hesitation and it makes getting tasks done a breeze! The galaxy AI feature has been extremely helpful with just the overall use of the phone. It has functions on it that help me do more without some of the extra steps. Listening to music does not feel like I am listening to it on a phone, the speaker gives you a full sound. The display is just phenomenal. Not only is the QHD+ screen pleasant to look at, but I can even see it in direct sunlight. The battery will easily last all day and has so many new options to adjust exactly what you want to happen with power saving etc.. overall I would 10/10 recommend this phone to anybody thats looking for a top of the line, reliable device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on May 27, 2026
Posted by: Reviewer
[This review was collected as part of a promotion.] Love the phone. Love the features in the camera. I am not a fan of Galaxy Ai. I find it quite intrusive & bothersome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone! Fast, bright display, excellent camer
on May 30, 2026
Posted by: Luigiferman
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25+ for a while now, and it's easily one of the best smartphones I've owned. The display is absolutely stunning—bright, sharp, and smooth thanks to the 120Hz refresh rate. Whether I'm watching videos, browsing social media, or gaming, everything looks amazing.
The performance is incredibly fast. Apps open instantly, multitasking is seamless, and I haven't experienced any lag. The battery life is another standout feature, comfortably lasting a full day even with heavy use.
One of my favorite features is Galaxy AI, which makes everyday tasks easier with smart photo editing, writing assistance, and quick search capabilities. Battery life easily lasts all day, and the premium design feels great in hand. Overall, the Galaxy S25+ delivers a smooth, intelligent, and premium smartphone experience.
The performance is incredibly fast. Apps open instantly, multitasking is seamless, and I haven't experienced any lag. The battery life is another standout feature, comfortably lasting a full day even with heavy use.
One of my favorite features is Galaxy AI, which makes everyday tasks easier with smart photo editing, writing assistance, and quick search capabilities. Battery life easily lasts all day, and the premium design feels great in hand. Overall, the Galaxy S25+ delivers a smooth, intelligent, and premium smartphone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone holds a LOT of games
on June 3, 2026
Posted by: Mo551971
[This review was collected as part of a promotion.] This phone is ok but I wish it had a stylus. I miss my note 20.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Screen size and AI
on June 3, 2026
Posted by: VEn2109
[This review was collected as part of a promotion.] I like the screen size, it is perfect for my needs. Galaxy AI is very useful for my day to day tasks. I still need to explore more after one ui 8.5 update, but I like what I am using for now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fast and great phone thus far
on February 7, 2025
Posted by: Theeod1991
[This review was collected as part of a promotion.] The phone seems to be very well made hasn't gotten hot yet with streaming or playing games while charging. The camera is pretty good takes beautiful pics from a distance. Super fast at loading/downloading rather on wifi or cell network. Super easy transfer from one device to another.
Video call and audio has amazing quality speaker phone is pretty loud and mic picks up noise from 20 plus feet away.
The cons not sure if it's a me thing or what but can't turn off the now briefing app on lock screen.. and I know this one is definitely a me thing I don't care much for the ai features... I guess call me old school but personally that's not needed.
Video call and audio has amazing quality speaker phone is pretty loud and mic picks up noise from 20 plus feet away.
The cons not sure if it's a me thing or what but can't turn off the now briefing app on lock screen.. and I know this one is definitely a me thing I don't care much for the ai features... I guess call me old school but personally that's not needed.
Value
3
Response from Samsung USBy R&R Team, February 10, 2025
Hey there Theeod1991, we appreciate your feedback on your Samsung Galaxy S25+. We are happy to hear that you are finding the device to be well made and not causing interruption to your streaming or gaming on the temperature. We have provided a link to a great video about the Now Brief feature, and to the full device manual to help you best align the settings and features to your preferences. We have lastly, provided a link to the Samsung Support Team if you would like one on one assistance with any features of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great overall. 4x as good as last phone so
on February 10, 2025
Posted by: Banana22
[This review was collected as part of a promotion.] Great overall. 4x as good as last phone so.. it's quite literally a great new phone for me. The ram, battery, screen, exterior quality, camera quality. All what I was looking for in a new phone. I got the s25 instead of s24 bc at the time it was basically the same and now I get the all new ai functions free with the phone (as of February 2025. Love it so far. (1 week of use)
Value
5
Written by a customer while visiting Samsung US