Customer reviews from otterbox.com
Premium Pro Otterbox 72W Dual Port 30W USB-C PD + Single Port 12W USB-A Premium Pro Wall Charger | Color: Black - Black
Average customer rating
4.5
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
70
4 Stars
7
3 Stars
2
2 Stars
4
1 Star
5
90%of customers recommend this product.
(
54 out of
60)
Customer Reviews for Premium Pro Otterbox 72W Dual Port 30W USB-C PD + Single Port 12W USB-A Premium Pro Wall Charger | Color: Black - Black
Posted by: Chris
Verified Purchase:Yes
Works great. Plenty of power for fast charging all my devices.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Amy W
Verified Purchase:Yes
Wonderful wall charger, super fast and perfect for my phone and iPad
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I’ve had this for several months now with no issues.
Written by a customer while visiting otterbox.com
Posted by: Derek
Verified Purchase:Yes
Works Great - compact, looks stylish and good rubbery feel
Written by a customer while visiting otterbox.com
Posted by: Anthony
Verified Purchase:Yes
This block takes double the time to charge my phone as the standard iphone block.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 14, 2025
Thank you for your feedback. We have taken your feedback to the company for future consideration.
Written by a customer while visiting otterbox.com
Posted by: Kyle L
Verified Purchase:Yes
My product will not charge items from the type C ports. I was trying to work through the warranty process for a new one to be sent, but have been unsuccessful as of yet. They want pictures of the item, but pictures do not show the issue.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 26, 2025
Hello Kyle! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Virginia Dolly
Verified Purchase:Yes
I'm so satisfied with my premium pro fast charge unit
Written by a customer while visiting otterbox.com
Customer Rating
1
Had it for 2 months
on December 28, 2022
Posted by: Dennis
I'm very unhappy. I got this charger 2 months ago. I was really looking forward to it and was very disappointed. Try to go through warranty is a joke. I don't think I will ever buy another OtterBox product again if this can't get fixed.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 30, 2022
What's going on with your two-month-old Fast Charge wall charger that's got you feeling so down about it? Whatever the trouble, we do have a great warranty in place to help with a replacement if need be.
We're sorry that it's all been a struggle to this point, but please do feel welcome to give our friendly Otters at 1-855-688-7269 and we'll be glad to help make sure everything gets properly amped up going forward!
Best,
OtterBox Customer Support
We're sorry that it's all been a struggle to this point, but please do feel welcome to give our friendly Otters at 1-855-688-7269 and we'll be glad to help make sure everything gets properly amped up going forward!
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com