Customer reviews from Echelon
Echelon - Row-S - Red/Black
Average customer rating
3.8
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
5
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
2
Customer Reviews for Echelon - Row-S - Red/Black
Customer Rating
1
Disappointed
on January 26, 2025
Posted by: Jenna G.
I am surprised at the difficulty with getting the row-s machine to connect to my wifi, update the firmware, and then load an on demand workout. I have spent several hours trying to research FAQ pages, videos online, as well as other social media channels and nothing is helpful. I haven't been able to use my machine for the month I have had the subscription. I love my bike and haven't ever had any difficulty with any part of it. I am just floored that we aren't able to get it to work.
Written by a customer while visiting Echelon
Customer Rating
1
Regret
on January 28, 2025
Posted by: Deborah B.
It shipped without hardware. Instead of overnight the few bolts it took a week to ship. I was upgraded to the S rower which includes a screen ensuring that you will pay the membership fee. Alas, got my bolts, assembled the rower and the display won’t update - it is nine versions behind. Not sure how long it will take them to send a new one. ????
Written by a customer while visiting Echelon
Customer Rating
5
Great equipment
on January 31, 2025
Posted by: James L.
I'm really enjoying the machine. I like the videos. i haven't gotten on to a schedule that matches live classes.
Written by a customer while visiting Echelon
Customer Rating
3
Equipment great, Subscription service not so much
on February 28, 2025
Posted by: Brian C.
I can’t say enough about the echelon rower that we have and I would give that five stars by itself. And the reason for the two star deduction is the change in app/subscription service. A couple years ago you had to pay for the live subscription service, which was fine at the time because you could get pre-recorded events/sessions at no cost. Now echelon requires a subscription for both live and pre-recorded sessions. It is too costly to be acceptable.
Written by a customer while visiting Echelon
Customer Rating
5
Very nice, smooth comfortable, lots
on March 31, 2025
Posted by: Gregg M.
Very nice, smooth comfortable, lots of options for workouts, only thing I don’t like is I work out early am and there’s no classes then, something I would change
Written by a customer while visiting Echelon
Customer Rating
5
So Worth It!
on May 5, 2025
Posted by: Victoria S.
Love my Echelon Row-S. I purchased an open-box rower. There was nothing that I could see wrong with it. Works perfectly. I LOVE the large interactive screen and rowing with the trainers. The screen is large for me to see, as opposed to using my I-Pad. The interaction with the trainers makes the rowing time go faster. Having the trainers allows me to focus on my form and to challenge myself. Extremely satisfied with this purchase.
Written by a customer while visiting Echelon
Customer Rating
5
Rower
on May 9, 2025
Posted by: Lindsay H.
Love the equipment. Best workout ever. Would love a class longer than 30 mi Ute’s that is just rowing. More live class opportunity would be great
Written by a customer while visiting Echelon
Customer Rating
5
It is awesom. I look
on May 17, 2025
Posted by: Elisa C.
It is awesom. I look forward to using it everyday. I highly recommend it.
Written by a customer while visiting Echelon