Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S10+/S9+/S9 FE+ Book Cover Keyboard Slim - Black
Customer Rating
3
No Language switch key
on December 16, 2024
Posted by: Galtab456
How do you change the language on this keyboard???
Response from Samsung USBy R&R, December 18, 2024
Hello Galtab456, Thank you for your question regarding your Book Cover Keyboard Slim. To change the language settings for your keyboard, you will need to do this through the tablet itself. Please open the settings, navigate to "General Management," and then select "Language and Input." From there, you can choose your preferred languages and types. For your convenience, I will provide a link that details the steps to complete this process. If you have any follow-up questions, please feel free to reach out to us at Samsung. A member of our team would be more than happy to assist you in getting your keyboard functioning properly. Thank you for being a loyal Samsung customer. Use the keyboard on your Galaxy tablet -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on December 7, 2024
Posted by: BPG1
I bought this with my new tab s10+ and it stinks. I have know idea why anyone would want this as a keyboard. There is no mouse pad.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 13, 2024
Hello BPG1, We are always eager to hear from our customers and learn how they are using their Samsung products. Thank you for sharing your feedback on the Book Cover Keyboard Slim - AI Key. Our goal with this keyboard was to design a stylish, slim, and practical cover that still provides the protection our customers have come to rely on for their devices. The Book Cover Keyboard Slim does not include a trackpad, as we wanted to offer a keyboard option that might be more convenient for users with limited space. However, we do have the Book Cover Keyboard that includes a functional trackpad designed to meet the specifications of your Tab S10+. I will provide a link to this device for your convenience. There are still a lot of cool features included with your Book Cover, like the one-tap AI key that's linked to our wonderful Galaxy AI features. We encourage you to reach out to one of our dedicated Samsung Support Team members to discuss options for your Book Cover Keyboard Our team can be reached via phone or chat, and I will include contact information links. We truly appreciate your feedback. You are invaluable to us, and thank you for being a wonderful part of the Samsung family.
Book Cover Keyboard - AI Key, Galaxy Tab S10+ | S10+ 5G | S9+ | S9 FE+ | S9 FE+ 5G Mobile Accessories - EF-DX825UBEGUJ | Samsung US
- Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
The keyboard cover is great. I love it's smooth feel. It is very handy and protects my screen well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, April 18, 2025
Hi Sheila, The Book Cover Keyboard Slim’s smooth feel and protection truly make it a top-tier companion for your Galaxy Tab. It’s always a win when style, function, and comfort come together so seamlessly. Thanks for sharing your experience! We are happy you have elevated your Galaxy Tab setup, and we appreciate your trust in Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Didn't work right out of the box, not really sure I want to try another like it.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, May 1, 2025
Hello Veaple, Thanks for the honest review of your Book Cover Keyboard Slim. While we understand this wasn’t quite the experience you expected, Samsung is committed to the quality of its products, providing a warranty that protects against any manufacturing defects in materials or craftsmanship. This coverage lasts for a specific period of 12 months, depending on the individual product. With this warranty, customers can feel confident that their investment is secure during this timeframe, guaranteeing the reliability and performance they expect from Samsung. Please reach out to our Samsung Support Team for further assistance. You can reach out via phone (1-800-SAMSUNG) or chat; more information will be linked below. We are here to help; thank you for choosing Samsung!
Mobile Accessories Support https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
I love everything about this keyboard. The only reason I gave it four stars, instead of five is because it could be a little sturdier. I also wish that these keyboards had some kind of protection on the tablet itself. The ease of the keyboard and connection are pretty great though. I do recommend.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R, September 3, 2025
Hello Nati, We’re excited to see that the Book Cover Keyboard Slim - AI Key is meeting your expectations. Whether for productivity or entertainment, it’s designed to do it all; beautifully. Thank you for your review. Seamless. Smart. Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Wanted a keyboard so I could use this as a low-tech laptop for work, school, and travel. That said, this barely functions as such. You don't have a choice in the angle of the screen and the keyboard doesn't always connect when "plugged into" the tablet. I also have issues with the lack of a track pad, making it necessary to use the screen to navigate websites that are not always touchscreen friendly. Ended up getting a different one for a quarter of the price that is much more flexible/adaptable to my needs.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, October 9, 2025
Greetings meripanda, Thank you for reaching out and sharing your thoughts on your Book Cover Keyboard Slim – AI Key. We appreciate your time and input. The Book Cover Keyboard Slim - AI Key provides all the features you'd expect from a keyboard, making it easy to connect your tablet and write emails or draft documents. Just like oil changes and tune-ups keep your phone running smoothly, software updates maintain optimal performance. We understand your preferences about the structure. Our primary purpose with the book cover is to protect your Galaxy Tab during use and transport. Additionally, there is the Book Cover Keyboard - AI Key, compatible with the Galaxy Tab S10 Ultra, S10 Ultra 5G, S9 Ultra, or S9 Ultra 5G, which includes a trackpad and offers a more laptop-like experience. Please see the link below. Thank you for your feedback; we’re glad to have you as part of the Samsung community. Book Cover Keyboard - AI Key, Galaxy Tab S10 Ultra | S10 Ultra 5G | S9 Ultra | S9 Ultra 5G https://www.samsung.com/us/mobile/mobile-accessories/tablets/book-cover-keyboard-ai-key-galaxy-tab-s10-ultra-s10-ultra-5g-s9-ultra-s9-ultra-5g-ef-dx925ubeguj/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages