Customer reviews from Mattel Creations
Mattel - Hot Wheels Racerverse Jurassic World: Rebirth Crash & Splash Track Set - Collectibles - Multicolor
Average customer rating
4.7
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
21
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
0
90%of customers recommend this product.
(
18 out of
20)
Customer Reviews for Mattel - Hot Wheels Racerverse Jurassic World: Rebirth Crash & Splash Track Set - Collectibles - Multicolor
Customer Rating
3
Needs improvement
on July 5, 2025
Posted by: Dancin2beats
from St. Louis, MO
[This review was collected as part of a promotion.] This toy is impressively easy to assemble, taking only about 20 minutes. The pieces are clearly labeled with letters, which eliminates any guesswork and streamlines the process. Plus, there aren't many stickers to apply, making setup even simpler.
When it comes to playtime, my son absolutely loves the Spinosaurus and the Velociraptor. However, there is a notable issue with the way the push button functions at the beginning. The ramp, which has three different levels, can be confusing for young children. I had to repeatedly explain to my son that it shouldn't be forced down and that the ramp is intentionally designed to work differently each time. This inconsistency has been a source of frustration for him and has detracted from the overall play experience.
As a result, both my five-year-old and nine-year-old lost interest quickly, feeling aggravated instead of engaged. To enhance the appeal of this toy, I believe the moving ramp needs improvements to ensure it is intuitive and enjoyable for kids. With some tweaks, it could easily be a favorite in our playroom.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Mattel Consumer Services, July 7, 2025
We're sorry to hear about your disappointment. Don't hesitate to reach out to our Customer Service Team at 800-524-8697, Mon.- Fri., 9am - 6pm EST if you experience any quality issues.
Written by a customer while visiting Mattel Creations
