Customer reviews from jbl.com
JBL - Refurbished Excellent - Xtreme 2 Portable Bluetooth Speaker - Camouflage
Average customer rating
4.2
(415 Reviews)
Rating breakdown 415 reviews
5 Stars
264
4 Stars
59
3 Stars
45
2 Stars
23
1 Star
24
86%of customers recommend this product.
(
304 out of
352)
Customer Reviews for JBL - Refurbished Excellent - Xtreme 2 Portable Bluetooth Speaker - Camouflage
Customer Rating
5
Worth every penny!
on August 19, 2020
Posted by: City vibes
I bought this for my backyard when I entertain and I’m so glad I did. My Nephew recommended it and he was so right! The sound is loud and clear!! Worth it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL forever!
on December 21, 2022
Posted by: CEsteves
Comprei este excelente modelo na fnac em Portugal há um ano, na semana passada não consegui ligar a coluna devido a cualquer defeito que possa ter pois trata-se da versão GG, pelo que já li é um modelo com menos poder de som, não importa, não deixa de ser excelente, tanto ao ar livre que apresenta um som perfeitamente perceptível, como dentro de casa, principalmente de noite onde o volume mais baixo tem a mesma cualidade do volume mais alto. No entanto, ainda dentro da garantia a loja fnac disse que é provável não ter arranjo e querem devolver-me o dinheiro que paguei por ela sugerindo-me outra marca de coluna, senti-me insultado com a sugestão, pois eu não procurei a loja mas sim um equipamento de som JBL mais em conta para o tamanho da minha carteira tal como os outros sete que possuo, cuatro deles com mais de vinte anos sem cualquer tipo de avaria. A triste situação não é a avaria, mas sim terem-me dado a entender que aquele tipo de equipamento tem a possibilidade de não ter solução de reparo. Da forma que eu conheço a cualidade da JBL, foi para mim um insulto darem a entender que a escolha que fiz em relação à escolha e aquisição deste equipamento foi duvidosa. Naturalmente posso estar errado, mas cuanto a mim a loja fnac não tem competência para a comercialização da marca JBL. Entretanto já preparei o livro de reclamações online a aguardar que a loja fnac me dê uma resposta negativa.
Written by a customer while visiting jbl.com
Customer Rating
2
Sounds great just why rely on ac power
on June 27, 2018
Posted by: Anonymous
from San diego
Awesome speaker just why do you rely on ac power for full potential of speaker its dumb you get half its output in battery mode for the price you pay I'd get the xb41 or bose revolve plus they dont rely on ac power to get its potential
No, I would not recommend this to a friend.
Response from jbl.comBy Dan, Customer Service, June 28, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
3
Not bad
on July 6, 2018
Posted by: Beast 2k
from 10 Cynthia Lane
This is like an iPhone (s) update to be honest the small features that come within the speaker if you really want a change you will have to wait for the next speaker with actual improvement or the only way to enhance your experience with the Xtreme 2 would be by buying another for louder sound.People will favor the quality of when it is plugged in rather than unplugged..due to the quality sounding like a refined Xtreme 1 so that's my response
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, July 7, 2018
We are happy to announce that there is a new software update for the Xtreme 2 that is available on the JBL Connect app. This update will help improve the output volume and provide you with a deeper bass. If you have any questions or concerns, please contact your local JBL Customer Support for assistance, thank you!
Written by a customer while visiting jbl.com
Customer Rating
2
Great Speaker -But not work with MacBook Pro
on July 18, 2018
Posted by: deepalwije
from USA
This speaker sound very excellent!!!!
many people even mention that this speaker is not loud, but for me sound come from this speaker is very very comfortable to ears, as per my understanding this is called Professional sound!!!
many people even mention that this speaker is not loud, but for me sound come from this speaker is very very comfortable to ears, as per my understanding this is called Professional sound!!!
Even-though why I put two stars???
Just after I bought this speaker I update firmware to 1.6.0 (that is the latest one so far.
However I can't connect this speaker vis bluetooth to my MacBook Pro.
I mean even it connect ,it does not apper under setting --->sound (output) section.
Just after I bought this speaker I update firmware to 1.6.0 (that is the latest one so far.
However I can't connect this speaker vis bluetooth to my MacBook Pro.
I mean even it connect ,it does not apper under setting --->sound (output) section.
JBL: Please resolve this issue with next firmwear upgrade.
Then ill give 5 Stare.
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, July 18, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
2
Update
on July 31, 2018
Posted by: Ozxxx
from Israel
We want 40 watt at DC not 30 I buy this speker and it super quit please do a update all the cmounntiy withing for this
Response from jbl.comBy Nick F, Customer Service, August 1, 2018
Hello! Thank you for your review, Your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
3
Nerfed
on August 9, 2018
Posted by: SonicSouz
from Texas
I love the aesthetic/design and clearness of the speaker, however Im very displeased that the day my Xtreme 2 arrived in the mail, the 1.6 update that increased max volume and bass was pulled.
Youtube reviewers stated that the update fixed most of the problems with volume, yet It was still removed. Now anyone who works in support is acting as if there never was an update.
JBL, please end this long time trend of matching great hardware, with terrible software/firmware
JBL, please end this long time trend of matching great hardware, with terrible software/firmware
Response from jbl.comBy Rhae, Customer Support, August 10, 2018
The 1.6 update version should be available through the Connect app. Once the the Connect app has been downloaded on the mobile device and had the JBL Xtreme 2 connected to the phone, there would be a notification that there's an update available for the speaker.
If the app is already was already installed and it doesn't prompt you for an update. Please try to uninstall and reinstall the Connect app.
Should you still experience issues with the update, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. Thank you.
If the app is already was already installed and it doesn't prompt you for an update. Please try to uninstall and reinstall the Connect app.
Should you still experience issues with the update, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. Thank you.
Written by a customer while visiting jbl.com
Customer Rating
2
Great speaker before the 1.9 update!
on September 19, 2018
Posted by: velkeibalesz
from Hungary
With the 1.6 update, the speaker was louder on battery mode, have better sound and bass!
It was the perfect speaker.
But unfortunately, I was updated to the 1.9.
Now the speaker is less loud and sound like a little speaker. Please fix it, or give back the 1.6 update!!!
Thanks a lot!
It was the perfect speaker.
But unfortunately, I was updated to the 1.9.
Now the speaker is less loud and sound like a little speaker. Please fix it, or give back the 1.6 update!!!
Thanks a lot!
I would recommend this to a friend!
Response from jbl.comBy Rhae, Customer Support, September 19, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com