Customer reviews from jbl.com
JBL - Refurbished Excellent - Xtreme 2 Portable Bluetooth Speaker - Camouflage
Average customer rating
4.2
(415 Reviews)
Rating breakdown 415 reviews
5 Stars
264
4 Stars
59
3 Stars
45
2 Stars
23
1 Star
24
86%of customers recommend this product.
(
304 out of
352)
Customer Reviews for JBL - Refurbished Excellent - Xtreme 2 Portable Bluetooth Speaker - Camouflage
Customer Rating
4
Great Sound
on May 24, 2021
Posted by: kacyndi1
from Oregon
Bought a refurb, and had to send it back. The sound was amazing, the bass is definitely there! BUT, the Bluetooth did not work well. If my phone got more than 3 ft away, BT quit. If I walked between speaker and phone, BT cut out. I have a Flip 4 as well, and this one blows sound out of the water! I could not link them because of BT issues, but Im betting it will be super cool when I can!
Cust. Service was exceptional when I called. Walked me thru some basic trouble shooting, when that did not fix it, she sent me a return label. On to a replacement. First time I have had a refurb fail.
Cust. Service was exceptional when I called. Walked me thru some basic trouble shooting, when that did not fix it, she sent me a return label. On to a replacement. First time I have had a refurb fail.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
on May 25, 2021
Posted by: Bob23
from Michigan
I purchased my Extreme 2 about a year ago. Charger failed a month back. Trying to simply buy a new charger seems to be an issue and im getting the run around. Support is automated and unhelpful.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, May 26, 2021
Thank you for bringing this to our attention. We'd like to work with you directly so we can troubleshoot the charging issue you're experiencing with our JBL Xtreme 2. We would also like to get more information so we can check your options. Please contact customer service at. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
3
Sound Quality is great, spkr quality not so much
on June 1, 2021
Posted by: Wes Fro
from Kalamazoo, MI
I have had my Xtreme 2 for just over a year now. And the power button won't work and it will turn on eventually after clicking the power button multiple times sometimes up to 50 clicks before if finally powers on. I also have a friend that has had his for 2 years and his battery is shot and it won't hold a charge. The sound quality is by far the best out there, but the build and electronics part of it is sub par. My options are to replace it (which it now cost $100 more than when I bought it) or to have a repair service fix it for the cost of a new one. Really wish it'd last longer than 13 months.
I would recommend this to a friend!
Response from jbl.comBy Jem at Customer Support, Customer Support, June 2, 2021
Thank you for taking the time to provide us with your feedback. We would like to get more information to help you out. Please contact us so we can assist you: https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Posted by: Restaurant owner
from New York, NY
Verified Purchase:Yes
Party mode is awful, very disappointed :(
Bought 2 Xtremes for my restaurant to have music inside and outside and they both skip constantly.
Bought 2 Xtremes for my restaurant to have music inside and outside and they both skip constantly.
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, June 28, 2021
Thank you for bringing this to our attention. We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Xtreme 2. Please contact customer service at. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Posted by: Aroundtheworld
from Yuma AZ
Verified Purchase:Yes
I love my new speaker. It’s not annoying loud. It’s perfect sounding espacially when you connect more than 2 together. Rich clean sound. Sony is just plain annoying. Bose ehh they’re boring to look at. ION it’s so unbalanced bass trashes the mids and distorts. I would recommend the extreme 2 over the extreme 3, you can’t answer your phone because there’s no mic.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Greatest speaker EVER!
on July 6, 2021
Posted by: Stevefahrenholz
Absolutely love it! Greatest speaker for outdoor entertainment. It goes for the entire party. Ready to buy another one.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent Sound
on July 6, 2021
Posted by: B_Welling
from Boston, MA
This came in and was maybe a little larger than I wanted but once I played it I knew I was keeping it. The sound quality is amazing, the ruggedness it promises is yet but to tested but I don't have many doubts. Etsy has some nice accessories like 3D printed speaker guards which makes me feel better about tossing it in a bag /luggage.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great speaker!
on July 6, 2021
Posted by: Anonymous
from Bronx, New York
This is out second speaker. My husband lost our first one at the airport and I almost cried! I love this speaker. It is super loud and convenient. The sound quality is great and durable.
I would recommend this to a friend!
Written by a customer while visiting jbl.com