Customer reviews from jbl.com
JBL - Refurbished Excellent - Xtreme 2 Portable Bluetooth Speaker - Camouflage
Average customer rating
4.2
(415 Reviews)
Rating breakdown 415 reviews
5 Stars
264
4 Stars
59
3 Stars
45
2 Stars
23
1 Star
24
86%of customers recommend this product.
(
304 out of
352)
Customer Reviews for JBL - Refurbished Excellent - Xtreme 2 Portable Bluetooth Speaker - Camouflage
Customer Rating
1
Garbage speaker
on September 1, 2023
Posted by: Choper
Bought this speaker and had nothing but problems. 2 chargers both went bad and now the speaker has blown and sounds horrible. I use to love jbl but it's junk now.
By Customer Support, September 4, 2023
Thanks for your feedback. You could try to isolate it by resetting the speaker, with the Xtreme 2 ON, press and hold the VOL+ and Pause/Play buttons for 5-6 seconds. The Xtreme shuts down and is now reset. Pair it again to your device. If you have questions or concerns about your device, please contact our customer support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
1
Great features but does not pair with the iPhones.
on June 18, 2020
Posted by: Eagle Eyes
from Virginia
The new JBL Xtreme did not paired with multiple iPhone. I am quality engineering managment professional in U.S. Defense Industry. Technical Writing Brief: I believe the JBL Instruction Manual is too brief with just a few pictures with buttons without any words, and it lacks specifc written guidance and need to be more prescriptive to address as problem solving solutions like when pairing is not functional.
Response from jbl.comBy Mario at Customer Service, Customer Support, June 30, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Xtreme 2 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
5
Awsome
on May 4, 2018
Posted by: Dylan777
from Lehi
I love it i want it so bad I have the first one awesome speaker
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
extrime 2 not so cool
on May 30, 2018
Posted by: fantomaz
from lithuania
I thing its got + and - but more - then + yes full water proof and beter sound balance but they sed will be 50 db sound loudnes its sound in real lik 20-30
Response from jbl.comBy Nick F, Customer Service, May 31, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
1
on August 20, 2019
Posted by: elcacas
from madrid
Bad product, bad quality and bad perfomance in all aspects
No, I would not recommend this to a friend.
Response from jbl.comBy Jem G., Customer Support, August 23, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
3
Great Sound With Not So Great Options.
on September 22, 2018
Posted by: JDB5280
from Denver, Colorado
i am a die hard JBL fan! i have 2 sets of headphones, and JBL Xtreme 1 and Xtreme 2. i even have JBL car speakers. I have had the Xtreme 1 for over a year and it is so amazing i use it everyday! my wedding is coming up next weekend so i went and got the xtreme 2 hoping i could pair them and have one speaker outside and one inside but they dont pair together.
why would a company like JBL (HC) make speakers that are not compatible, especially speakers with the same name? i cant find a JBL xtreme 1 to buy so i am stuck with 2 speakers that dont connect, and no music for outside at my wedding :(.
Sound Quality is great like always, Build Quality is great like always also with the wireless speakers. if you have 2 Xtreme 2's or this is your first purchase it will be great, but do not get it thinking it will pair with older models because it wont.
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, September 23, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. the Connect+ of the Xtreme 2 allows you to connect to 100+ speakers with the same feature while the Connect only allows you to connect to 2 speakers at a time which is why they're not compatible. If you need further assistance, please let us know and we'll be more than happy to help you out. Have a great day!
Written by a customer while visiting jbl.com
Customer Rating
1
Bruh
on February 9, 2020
Posted by: mATTEO1000
from PA
My jbl xtreme 2 won't turn on and I'm so confused as to why. someone please help this thing has so much potential. i've tried everything. It's fully charged. HELP!!!!!
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine, Customer Support, February 9, 2020
Please try the troubleshooting steps on our support page article about "Battery and Charging" using the link below, to isolate the issue with your JBL Xtreme 2. If you need more help, please reach out to our Customer Support. Our representatives will reply within 24-48 hours. https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
1
Works great! When it worked...
on January 17, 2023
Posted by: Wright
from Spokane Valley, WA
My wife and I got an Extreme 2 speaker. Really enjoyed it. Love the weatherproof design, portability, bluetooth and wired sound capabilities. Great sound - the total package!
But, it just stopped working after almost 2 years of owning it. It won't turn on at all.
Maybe you should warn potential customers that these things may not work in the future?
Wayne Wright - Spokane Valley, WA
But, it just stopped working after almost 2 years of owning it. It won't turn on at all.
Maybe you should warn potential customers that these things may not work in the future?
Wayne Wright - Spokane Valley, WA
By Customer Support, January 19, 2023
Thank you for taking the time in providing us with your feedback. We're sorry to hear that our JBL Xtreme 2 didn't meet your expectations. We're always looking for ways to improve. If you have any questions or concerns about your unit, feel free to contact our customer support for further assistance.
Written by a customer while visiting jbl.com