Customer reviews from jbl.com
JBL - Refurbished Excellent - XTREME3 Portable Bluetooth Speaker - Black
Average customer rating
4.2 out of 5
4.2
(150 Reviews)
Open Ratings Snapshot
Rating breakdown 150 reviews
5 Stars
98
4 Stars
21
3 Stars
9
2 Stars
10
1 Star
12
93%of customers recommend this product. 
(
57 out of 61
)
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Customer Reviews for JBL - Refurbished Excellent - XTREME3 Portable Bluetooth Speaker - Black
Customer Rating
4 out of 5
4
A Worthwhile Purchase
on June 24, 2023
Posted by: Garzo59
I love this speaker. The sound is very very good for a portable speaker. I was surprised at the quality of the bass and the mid range. The high end could be a little better, although it’s still better than I would have expected.
As with all Bluetooth devices, I get frustrated sometimes when I can’t get it to connect due to conflicting signals from my ever growing array of Bluetooth technology.
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
Xtreme 3 is not worth the money
on August 27, 2023
Posted by: BD970
from Durango, CO
Longtime supporter, and avid user, of JBL. The JBL Xtreme Bought the JBL Xtreme 3 because the battery life on my JBL Xtreme 1 had got down to a couple of hours .
JBL has always offered one of the highest quality bass sound, that’s why I loved them. The JBL Xtreme 3 is trash. Sound quality is weak and over EQ’d w/ the treble register. Almost NO BASE!
Really heartbreaking that JBL has gotten away from what made they special… Speaker does work and has a nice shoulder stra.
By Customer SupportAugust 29, 2023
Thanks for your feedback. All batteries, over time, will slowly wear down. When you first get a unit it may last 5 hours. Two years later it may only last 3 hours. This is normal. A good battery will keep more than 70% of its original capacity even after 500 charging cycles. What isn’t normal, is when a 12-month-old battery only lasts 15 minutes. Please do a factory reset on your JBL Xtreme 3 by pressing and holding the volume + and pause/play buttons for 5-6 seconds while the speaker is on. Then, pair your JBL Xtreme 3 to your source device before using an equalizer. If the troubleshooting steps do not work, we'd like to work with you directly to address the issues you're experiencing with your JBL Xtreme 3. If needed, we'd also like to get more information to check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
JBL For The Whole Fam
on August 30, 2023
Posted by: AltaR272
from Seattle, WA
I bought my charge 4 while living abroad and gave it to my dad when moving back abroad. He loved it so much so gave in and said I’d upgrade to the bigger brother. Love my Xtreme 3!
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
Disappointed
on September 15, 2023
Posted by: JPB75
from Louisiana
Returning. I wanted to love this speaker but I was disappointed with the sound quality and volume. You have to listen to it at 3/4 volume to get any performance at all from it, even inside, and even at full volume it’s not that loud. It’s just ok, definitely not what I was expecting at this price point. I have smaller (much cheaper) BT speakers that can perform almost as well, and similar priced BT speakers that have better sound quality. I thought this speaker would be a good mix of both quality and volume, but it’s not. At full volume it’s ok, but obviously the battery life is then diminished, which was another factor for me.
By Customer SupportSeptember 16, 2023
We appreciate you for sharing your feedback on our JBL Xtreme 3. We understand that this speaker's sound performance didn't exceed your expectations. To ensure you get the most out of our JBL Xtreme 3, you may try to adjust its equalizer settings via the JBL Portable App, downloadable at Google Play Store and Apple App Store. While the JBL Xtreme 3 offers up to 15 hours of music playtime, this may vary depending on the volume level and audio content playing from the source. Also, we recommend adjusting the volume on your device and the speaker if they have independent volume levels and see the difference. If you need more help, you may reach out to our Customer Support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
on October 2, 2023
Posted by: The other Mike
from NJ
I like to play my music relatively loud, and when I turn this all the way up, there’s a little distortion and it’s still not loud enough.
By Customer SupportOctober 2, 2023
We're here to help with your JBL Xtreme 3. Please check the equalizer settings of your phone and set it to default. We also recommend trying to connect it with a different device or play audio using a different application. You may also try doing a Factory Reset by pressing and holding the volume up (+) and pause/play buttons for 5 to 6 seconds. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Black Friday steal
on December 15, 2023
Posted by: Cbest37
from Skillman, NJ
The sound is amazing and the design is great. The black Friday coupon made it an easy purchase. Thank you.
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Short term owner ship and its working fine
on December 18, 2023
Posted by: Bob B
from Charlotte, NC
I have only had it for a short period and it is working just fine. Mountain custom panel looks good.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great value purchase!
on December 22, 2023
Posted by: Blues Mermaid
from NEW YORK
I took advantage of Black Friday to buy a customized JBL Xtreme 3 Bluetooth speaker. Its product quality and sound quality are excellent.
The customized image is very finely made, colorful and clear. They helped me create a commemorative speaker that is unique in the world and belongs to me.
Its sound quality is clear and the bass is powerful, and it can perfectly present various electronic music. When it plays multi-instrument background music, I can feel the 3D sound effects and hear the layering of the instruments. But when it plays pure piano classical music, the rendering effect of the atmosphere is very ordinary, and listening to it for a long time will cause my hearing fatigue.
The only thing worth complaining about is the APP "JBL Portable". It doesn't support turning the speaker on and off remotely. This makes me very distressed. I hope JBL will upgrade their APP.
Although this speaker still has room for improvement, I think it is still the king of portable Bluetooth speakers of its type.
Written by a customer while visiting jbl.com
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