Customer reviews from jbl.com
JBL - Refurbished Excellent - Xtreme 2 Portable Bluetooth Speaker - Forest Green
Average customer rating
4.2
(416 Reviews)
Rating breakdown 416 reviews
5 Stars
265
4 Stars
59
3 Stars
45
2 Stars
23
1 Star
24
86%of customers recommend this product.
(
304 out of
352)
Customer Reviews for JBL - Refurbished Excellent - Xtreme 2 Portable Bluetooth Speaker - Forest Green
Customer Rating
1
3 times
on July 18, 2021
Posted by: Isthisajoke
from Denver
The speaker works fine, but the Bluetooth cuts out intermittently and randomly. It sounds like a cd skipping, sometimes once a day, sometimes 4 times a song. Does not fix itself after disconnecting and reconnecting Bluetooth, turning on/off, or even forgetting the device completely, all of which shouldn’t be a issue in the first place. This is the third jbl speaker I’ve had that’s malfunctioned on me (charge 3 blown speaker, charge 4 replacement turned off randomly after a year of use) I don’t know why I tried again and I will tell everyone I know to invest their money elsewhere when purchasing a Bluetooth speaker.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, July 19, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Xtreme 2 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
2
Connect feature
on July 17, 2021
Posted by: Biggdaddyg
from Santa Cruz, ca
I bought the extreme 2 which is my second to use the connect feature. But it doesn’t work well it cuts sour all the time it’s not good. Individually the speakers are great now I’m stuck with a second that doesn’t work for the purpose I bought it for.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, July 19, 2021
This isn't the experience we wanted our customers to have with our products. We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Xtreme 2 and if needed, to get more information from you so we can check your options. Please use the link to contact our customer support. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
4
Please help!
on July 16, 2021
Posted by: hammerinhank77
from Dongguan, China
I was playing music on my JBL Extreme 2 and my speaker turned off all on its own. I tried to turn it on using the power button but there was no response. I plugged it into the wall and 2 out of 5 LED's lit up, proving that the speaker still had a remaining charge. The power button also illuminate white but I am not able to use any of the buttons. I can not turn it off while its charging, connect to bluetooth, or connect to another JBL speaker. Essentially, my speaker will only turn on when it is plugged in, and even after plugging it in, none of the buttons respond. Please help.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
great sound
on July 12, 2021
Posted by: pacop11
from phila., pa
this speaker provides ample great sound. portability is great with the strap.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great speaker
on July 11, 2021
Posted by: Lmartini1974
from Lake Worth, Florida
Great speaker. I purchased because my neighbor has it and we use his when playing cards. Very nice sounds, loud, good for a garage sized room.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great quality sound !
on July 11, 2021
Posted by: Bruice
from Florida
Love the speaker. Has great quality sound and it is not too big or small for my needs. Many reviews talk about not being loud enough but for the size is perfect. This is not a club size speaker.... Also remember that is wireless.....
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome speaker
on July 10, 2021
Posted by: DragonKing
from Michigan
Great sound quality and great quality over all....
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Loud for the size
on July 10, 2021
Posted by: CHEPO
from Dallas texas
This is my second one , I give away the first one to a family member ( he really like it since I buy it)
I would recommend this to a friend!
Written by a customer while visiting jbl.com