Customer reviews from jbl.com
JBL - Refurbished Excellent - Xtreme 2 Portable Bluetooth Speaker - Forest Green
Average customer rating
4.2
(416 Reviews)
Rating breakdown 416 reviews
5 Stars
265
4 Stars
59
3 Stars
45
2 Stars
23
1 Star
24
86%of customers recommend this product.
(
304 out of
352)
Customer Reviews for JBL - Refurbished Excellent - Xtreme 2 Portable Bluetooth Speaker - Forest Green
Customer Rating
3
Great sound but won't hold charge
on September 16, 2021
Posted by: Governor
from St. Augustine, Fl
I bought this extreme 2 speaker in red and I the original has better bass. However, like the JBL extreme 2, didn't hold a charge. I have only had this speaker for a year and I wish they would make it to keep the charge. I have to keep it plugged in to play music. Kind of a BIG bummer. I will have to purchase another brand to take on trips to the beach.
No, I would not recommend this to a friend.
By Customer Support, September 17, 2021
Thank you for bringing this issue to our attention. Try using another USB charging cable. If that doesn't resolve the issue, you can follow the troubleshooting steps outlined in our 'Battery and Charging Issues' guide found in this link. https://bit.ly/2T1BMuX
Written by a customer while visiting jbl.com
Customer Rating
3
Power button failing
on August 27, 2021
Posted by: Anonymous
from San Diego, California
Sound is a 15/10, the size and shape is amazing I love JBL, I own some JBL headphones, small speaker, and have bought two Xtreme 2’s. I bought this speaker less than a year ago and now the power button is failing. It doesn’t want to turn on. I loved this speaker SO much I bought my best friend a matching one. It was honestly the highlight of my days coming home and turning it on. It came with me wherever I went, now I’m so extremely sad it doesn’t work. There’s nothing I’d change about this speaker and how it functioned in these months I’ve had it, the only problem is the power button stopped working which is so disappointing.
I would recommend this to a friend!
By Customer Support, August 29, 2021
Thanks for taking the time in providing your feedback. We’re sorry to hear that our JBL Xtreme 2 didn't meet your expectations. This device has a 1-year warranty from the purchase date. If you have issues with our portable Speakers, please have your receipt ready and contact us here: https://bit.ly/2zwFkYM
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, August 29, 2021
Thanks for taking the time in providing your feedback. We’re sorry to hear that our JBL Xtreme 2 didn't meet your expectations. This device has a 1-year warranty from the purchase date. If you have issues with our portable Speakers, please have your receipt ready and contact us here: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
5
Perfect speaker
on August 25, 2021
Posted by: Scott4x4
from Colorado Springs
I absolutely love this speaker. Very durable. I use it in my hikes and camping. Pretty much anything out doors and I have no problem hearing it nice and loud and clear quality. The battery last through all my adventures. Amazing !!!
Written by a customer while visiting jbl.com
Customer Rating
3
on August 24, 2021
Posted by: Knuneet
from CA
Did not sound like the demo version. Not a deep bass.
I would recommend this to a friend!
Response from jbl.comBy JBL, Customer Support, August 25, 2021
Thank you for taking the time to provide us with your feedback. Please try to adjust the EQ of your source device or try a different source so you can differentiate the quality.
Written by a customer while visiting jbl.com
Customer Rating
4
Good speaker
on August 12, 2021
Posted by: Abhi78
from India
I bought xtreme 2 two weeks ago. Sound clarity is amazing. I wish it had little more bass. Because in last firmware update there is a noticeable drop in bass. Please fix this JBL.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
good
on August 3, 2021
Posted by: zxcvb
from asdfg
I am so happy with this product... this is a good product
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Not, water resistant.
on July 31, 2021
Posted by: Jefferson9449
from Seattle
Not as loud as other speakers of same class
Took on my tube floating the river and it died. Got wet.
Took on my tube floating the river and it died. Got wet.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, August 2, 2021
We appreciate the feedback you've provided to us. Our JBL Xtreme 2 is designed with an IPX7 waterproof rating, meaning it can be submerged underwater at a depth of one meter for 30 minutes. We'd like to get more information from you so that we can check your options. Please contact our customer support team at https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound
on July 21, 2021
Posted by: Fritz12987
from Florida
Just bought couple weeks ago. Great sound and battery life.
I would recommend this to a friend!
Written by a customer while visiting jbl.com