Customer reviews from jbl.com
JBL - Refurbished Excellent - Xtreme 2 Portable Bluetooth Speaker - Forest Green
Average customer rating
4.2
(416 Reviews)
Rating breakdown 416 reviews
5 Stars
265
4 Stars
59
3 Stars
45
2 Stars
23
1 Star
24
86%of customers recommend this product.
(
304 out of
352)
Customer Reviews for JBL - Refurbished Excellent - Xtreme 2 Portable Bluetooth Speaker - Forest Green
Customer Rating
4
Great sound (until I upgraded to firmware 1.9)
on September 14, 2018
Posted by: Frank63
from Cleveland
I originally was looking forward to the new xtreme2 speaker, but then I found out it’s only 20 watts on battery?!!??
WHAT IS JBL THINKING?? And now since I supposedly upgraded to firmware 1.9. (Don’t do it) 1.6 is better..
on 1.9 the bass is weaker on battery, the compression algorithms are worse(speaker looses bass at higher levels, treble is also slightly cut down) but the WORSE is the speaker now compresses audio on AC!!!
Are the engineers at JBL losing it?
I wish I can go back to Vers 1.6! That actually was better, they still need to enhance the the sound, increase the power to at least 30 watts on battery, we can sure handle losing some battery life for better performance...
I might sell this thing if JBL doesn’t make this speaker louder and more powerful than the Xtreme 1 which has boomy bass and harsh treble at higher volumes.
WHAT IS JBL THINKING?? And now since I supposedly upgraded to firmware 1.9. (Don’t do it) 1.6 is better..
on 1.9 the bass is weaker on battery, the compression algorithms are worse(speaker looses bass at higher levels, treble is also slightly cut down) but the WORSE is the speaker now compresses audio on AC!!!
Are the engineers at JBL losing it?
I wish I can go back to Vers 1.6! That actually was better, they still need to enhance the the sound, increase the power to at least 30 watts on battery, we can sure handle losing some battery life for better performance...
I might sell this thing if JBL doesn’t make this speaker louder and more powerful than the Xtreme 1 which has boomy bass and harsh treble at higher volumes.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
3
Great speaker, but..
on September 6, 2018
Posted by: Adelin
from Chicago
I’m impressed how convenient and easy to use and move around this device is, the USB outport it’s a huge plus in my opinion!
It easily fills up a room, the base it’s punchy and overall quality of the sound it’s impressive.
It easily fills up a room, the base it’s punchy and overall quality of the sound it’s impressive.
It’s not perfect though! Outside performance it’s average, base noticeably less pronounced, not as loud as it’s competitors but still good mids and highs.
I updated to 1.9.0.0 and it’s like I ended up with a different device!! Do not update to this firmware, better stick with 1.6.0.0!!
The sound it’s now muffled and distortion appear above 60% volume. Huge difference between on-battery and AC mode! You’re not supposed to keep this speaker on an office desk.
The sound it’s now muffled and distortion appear above 60% volume. Huge difference between on-battery and AC mode! You’re not supposed to keep this speaker on an office desk.
If JBL solves the firmware problem it may be a decent speaker, until then, I wouldn’t recommend it. The performance it’s colse to my friend’s Charge 3 at half the size!
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, September 8, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. I can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional.
Written by a customer while visiting jbl.com
Customer Rating
3
great sound
on September 5, 2018
Posted by: fabolus
from canada
bought this 2 week ago sound is amazing but missing volume outside my new sony xb41 is alote louder but less clear then my sony xb41 update help for 1,6 db but still not loud enough but the sound quality is amazing waiting for the next update with impatience
I would recommend this to a friend!
Response from jbl.comBy Rhae, Customer Support, September 8, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line.
Written by a customer while visiting jbl.com
Customer Rating
2
Disappointing loudness compared to xtreme
on September 4, 2018
Posted by: Panman
I bought this a few days ago and although the speaker does have good sound overall, I bought it because it advertised to be louder than the original xtreme. Not only is the speaker not as loud as the xtreme, there is a marked difference in loudness between battery mode and AC mode which was never an issue with the original xtreme. If it is a party outdoor speaker why would JBL make the AC mode so much more superior. If they could make the battery mode similar loudness to AC mode I would have rated the speaker higher but at this point I can't help but feel disappointed considering the increased size and weight compared to the older xtreme. The UE megaboom is less than half the weight and plays at similar loudness to the xtreme 2 on battery.
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, September 4, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. I can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional.
Written by a customer while visiting jbl.com
Customer Rating
5
JBL
on August 29, 2018
Posted by: PHF AM23
from Houston, Texas
JBL just shut the game down...Bose, and all the rest need to step their game up and fast.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Updates
on August 27, 2018
Posted by: Dick Carr
from MD.
Are there any firmware updates out for the Xtreme 2?
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Love the sound!
on August 22, 2018
Posted by: wahoo
from Leominster,MA
It's been over a month and the sound is awesome, seems to be getting better with time.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Better buy Boombox
on August 19, 2018
Posted by: UserNr1
from Chattanooga TN
Well, it’s good but overall sound quality gets worse if you turn the volume above 80% (bass reduces seriously). Oh yeah, it’s also not as loud as I expected. For indoor usage it’s good but for pool party or something... just forget about it. I used it once at pool party (14 persons) and I was asked several times to increase the volume when speaker was already at 100%. Would I recommend it? For indoor usage yes.
I would recommend this to a friend!
Response from jbl.comBy Rhae, Customer Support, August 20, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line.
Written by a customer while visiting jbl.com