Customer reviews from jbl.com
JBL - Refurbished Excellent - Xtreme 2 Portable Bluetooth Speaker - Forest Green
Average customer rating
4.2
(416 Reviews)
Rating breakdown 416 reviews
5 Stars
265
4 Stars
59
3 Stars
45
2 Stars
23
1 Star
24
86%of customers recommend this product.
(
304 out of
352)
Customer Reviews for JBL - Refurbished Excellent - Xtreme 2 Portable Bluetooth Speaker - Forest Green
Customer Rating
4
on September 30, 2018
Posted by: Jq23
Disappointed with the xtreme 2.... they should’ve made the bass louder and better. Xtreme 1 very satisfied!!
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
2
Sounds terrible after update
on September 28, 2018
Posted by: Chuckinola
from Singapore
Speakers doesnt sound as good after the update. What happened to the crisp treble and punchy bass?? Highs used to be the same as my Fender Newport. Now it sounds muddy like the jbl charge 3... Pls do something about it.
Response from jbl.comBy Rhae, Customer Support, September 29, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
3
Great sound
on September 27, 2018
Posted by: AWhiteWind
from Chesapeake, VA
a even after paired for some time, still will not play beginning of song, processor slow. b has feature to charge other USB devices, if you use it, it ruins the battery life down to 15 minutes at high volume and 45 minutes to one hour low volume, that is disgraceful and the main reason rating is so low. If I do recommend this product it comes with a warning, HOOK NOTHING TO IT. c Sound is awesome d paring of another speaker works well most of the time.
I would recommend this to a friend!
Response from jbl.comBy Customer service, September 27, 2018
We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Written by a customer while visiting jbl.com
Customer Rating
3
Great Sound With Not So Great Options.
on September 22, 2018
Posted by: JDB5280
from Denver, Colorado
i am a die hard JBL fan! i have 2 sets of headphones, and JBL Xtreme 1 and Xtreme 2. i even have JBL car speakers. I have had the Xtreme 1 for over a year and it is so amazing i use it everyday! my wedding is coming up next weekend so i went and got the xtreme 2 hoping i could pair them and have one speaker outside and one inside but they dont pair together.
why would a company like JBL (HC) make speakers that are not compatible, especially speakers with the same name? i cant find a JBL xtreme 1 to buy so i am stuck with 2 speakers that dont connect, and no music for outside at my wedding :(.
Sound Quality is great like always, Build Quality is great like always also with the wireless speakers. if you have 2 Xtreme 2's or this is your first purchase it will be great, but do not get it thinking it will pair with older models because it wont.
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, September 23, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. the Connect+ of the Xtreme 2 allows you to connect to 100+ speakers with the same feature while the Connect only allows you to connect to 2 speakers at a time which is why they're not compatible. If you need further assistance, please let us know and we'll be more than happy to help you out. Have a great day!
Written by a customer while visiting jbl.com
Customer Rating
2
Great speaker before the 1.9 update!
on September 19, 2018
Posted by: velkeibalesz
from Hungary
With the 1.6 update, the speaker was louder on battery mode, have better sound and bass!
It was the perfect speaker.
But unfortunately, I was updated to the 1.9.
Now the speaker is less loud and sound like a little speaker. Please fix it, or give back the 1.6 update!!!
Thanks a lot!
It was the perfect speaker.
But unfortunately, I was updated to the 1.9.
Now the speaker is less loud and sound like a little speaker. Please fix it, or give back the 1.6 update!!!
Thanks a lot!
I would recommend this to a friend!
Response from jbl.comBy Rhae, Customer Support, September 19, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
2
Speaker was brilliant before update.
on September 17, 2018
Posted by: cmuz1048
from UK
I was running firmware 1.6 and the sound was terrific, huge bass and punchy mids. I since updated to 1.9 and the update failed on the last few percent and my firmware went to 8.8.8. The speaker is now terrible. The bass is lacking badly and the mids seem to be muffled. The overall sound is now quite poor. I don't know what has happened but I am very unhappy with my speaker now. I just want 1.6 firmware back now, but there is no way of reverting to it. Buyer beware!
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, September 18, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
1
Whats xtreme about it
on September 16, 2018
Posted by: Fordian
from San francisco
I have a charge 3 and an xtreme 2 and they sound the freakin same. Only plus side about it is that i can pair it with my charge 3..i cant recommend, just but another charge 3
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, September 18, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. Please be informed that there is an update available on the JBL Connect app on iOS devices intended to increase the volume of the speakers.
Should you have further concerns with the XTREME 2, we would like to work with you directly. Please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Should you have further concerns with the XTREME 2, we would like to work with you directly. Please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
This little(ish) speaker rocks and kicks it.
on September 16, 2018
Posted by: ChIsAd
from Denver, CO
I have owned a few higher priced devices and can truly say "WOW" this thing is great.
Strong Base, Good Volume, Clear Sound.
Love it!
Strong Base, Good Volume, Clear Sound.
Love it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com