Customer Reviews for JBL - Refurbished Excellent - Xtreme 2 Portable Bluetooth Speaker - Forest Green
Customer Rating
3
Awesome and the best thing
on January 11, 2020
Posted by: CoolAdict
from Colombo, Sri Lanka
Awesome, oh my god. That's like the best thing ever.
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, January 13, 2020
Thanks for your review, your feedback is appreciated and will be sent to the right department. If you ever encounter problems with your product, please contact us so we can assist you:https://bit.ly/2zwFkYM
I owned this speaker about one month when I played it loud - the bass never recovered. So I can never listen to it loud ever as the sound is distorted on bass. At a low volume it sounds pretty good though. I like the clarity of the vocal and resonant mid range and higher pitch is great.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem G., Customer Support, January 2, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Xtreme 2 didn't meet your expectations. We're always looking for ways to improve so please contact us so we can help you. https://bit.ly/2zwFkYM
I bought this speaker yesterday and didn't really have the time to read many reviews, with the name like xtreme i was expecting a powerful speaker! unfortunately for me that was not the case! I bought in hopes to bring excitement to my shipmates while deployed unfortunately i am currently back looking for a new speaker! this one just doesn't get loud enough for me.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine, Customer Support, December 27, 2019
We appreciate the feedback about our JBL Xtreme 2. We're always looking for ways to improve. The volume or "loudness" of our products can vary depending on the surroundings and the type of music that's being played. We have a 30-day guaranteed return policy if the product was purchased from our website. Please take advantage of our self-service options online to process a return here: https://www.jbl.com/support-returns-and-warranty.html
It’s great. Love that it will link to other speakers. Problems: needs shorter handle as well as shoulder strap, or the option. Also, need to be able to charge via USB port. We had to bring our converter to the cabin for a weekend of sound in order to recharge it. It’s awesome that it lasts over 15 hours, but it still needs recharging for a weekend in the wilderness, and aUSB charge capability would be icing on this cake.