Customer reviews from jbl.com
JBL - Refurbished Excellent - Xtreme 2 Portable Bluetooth Speaker - Forest Green
Average customer rating
4.2
(416 Reviews)
Rating breakdown 416 reviews
5 Stars
265
4 Stars
59
3 Stars
45
2 Stars
23
1 Star
24
86%of customers recommend this product.
(
304 out of
352)
Customer Reviews for JBL - Refurbished Excellent - Xtreme 2 Portable Bluetooth Speaker - Forest Green
Customer Rating
1
My relationship with JBL has come to an end.
on September 9, 2020
Posted by: BernK
from Nairobi, KE
I bought my speaker about 10 months ago and today all of a sudden the speaker won't charge, won't turn on after the battery drained to empty. Now I just have a dead speaker and a dead relationship with JBL after my Charge 3 suddenly died on me in similarly dubious circumstances.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, September 9, 2020
Please try to use a different adapter or cable to charge the speaker. Please check the charging pins if it is loose. The LED lights should be blinking to indicate it's charging. If you need more help, please reach out to our Customer Support and we'll check your other options.
Written by a customer while visiting jbl.com
Customer Rating
5
Quality sound
on August 30, 2020
Posted by: Mike3742
from Old bridge NJ
I bought this 2weeks ago and let tell u I'm not disappoint at all. Wow. Sounds great and so clear. All worth it
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Powerful sound
on August 29, 2020
Posted by: Migloving94
from Bronx
I bought a charge 4 over a year ago. People were amaze by the sound and the features on it. My goddaughter ask me for my jbl charge 4 for college and I told her no that I'd buy her one. Did my research and but the extreme 2 for myself. Best money well spend.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Boomy midbass heavy, can't connect to app
on August 25, 2020
Posted by: WannaKatana
from Phoenix. AZ
If you switch from computer or phone to this speaker, the lack of treble is painfully obvious. I can't connect to the JBL app. I was hoping to find an equalizer.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, August 25, 2020
Thanks for the feedback. We don't have an equalizer for the JBL Connect App. You can rename the Bluetooth, pair Connect + speakers, check the battery level, and update the firmware using our app. You may try to use any third-party application for the equalizer but do so with caution as it could affect the sound quality. To make the most out of your music listening experience, we recommend that the settings will be in default.
Written by a customer while visiting jbl.com
Customer Rating
5
Worth every penny!
on August 19, 2020
Posted by: City vibes
I bought this for my backyard when I entertain and I’m so glad I did. My Nephew recommended it and he was so right! The sound is loud and clear!! Worth it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Neat sound device!
on August 12, 2020
Posted by: BeverlyH
from Texas
I bought this along with a couple of the Flip 5's for my two sons. While the Flip 5 has awesome sound for its size, I'm glad I got the Extreme 2 for me. I'm certainly not a sound system/speaker connoisseur, I feel the sound is truly awesome and its extremely easy to use. Not sorry I bought it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
“Waterproof” Failure
on August 8, 2020
Posted by: Keith Beard
from Vancouver, Washington
i’ve had the jbl xtreme 2 for a while now and it just recently went into the pool for maybe 5 seconds before i took it out and it started making a clicking sound and i put it inside to dry and got all the water out and now it will not turn on. i have tried all of the trouble shooting for it and leaving it on the charger and nothing happens. i was very pleased with this speaker until last night, not that happy with this brand right now.
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Support, Customer Service, August 10, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Xtreme 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
3
Great Speaker but dissapointed
on August 7, 2020
Posted by: 10dai
from South Africa
So apparently this is JBL Extreme '2', is bigger and heavier ONLY to sound less louder than Extreme 1? Where's the logic really? More money for a bigger speaker that sounds less louder than its cheaper predecessor? Disappointing, there's just not logic to that
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, August 9, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Xtreme 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com