Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
5
Battery life to go the distance
on September 19, 2023
Posted by: Charles
[This review was collected as part of a promotion.] I previously has a Galaxy watch 2 and held off on an upgrade until the Galaxy Watch 5 Pro because battery life is the most important feature. If the watch isn't on, it isn't useful. This watch is always on and is the best addition to a Galaxy, right next to my Galaxy Buds.
This watch will run from taking it off the charger Friday morning all the way until I go to sleep Sunday night. It is perfect for someone like me who travels on the weekends and doesn't want to carry one more charger around with me.
The only downside is my preferred charger on my nightstand is a charger duo, so I can charge my phone and watch at the same time. While the wrist strap is great, I need to remove it every night to set it flat on this charger. I've gotten very adept at removing/adding the strap in the night/morning so it doesn't slow me down much. The supplied charger in the box works great and there is no need to remove the strap for it.
Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down best smartwatch
on September 19, 2023
Posted by: Andres87
[This review was collected as part of a promotion.] Pros:
-3+ days battery life that can fast charge to 70% in 45 minutes
-great screen size with a "real watch" feel
-amazing durability against both elements and wear and tear
-highly customizable widgets and faces
-high variety of bands available through any retailer
-3+ days battery life that can fast charge to 70% in 45 minutes
-great screen size with a "real watch" feel
-amazing durability against both elements and wear and tear
-highly customizable widgets and faces
-high variety of bands available through any retailer
Cons: (being picky here)
-losing the rotating bezel was a disappointment that took some getting used to. After a while the functionality loss did feel easy to overcome
-the factory included watch bands are not really compatible with many of the Samsung brand chargers because of the curvature they have
-losing the rotating bezel was a disappointment that took some getting used to. After a while the functionality loss did feel easy to overcome
-the factory included watch bands are not really compatible with many of the Samsung brand chargers because of the curvature they have
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy5pro
on September 19, 2023
Posted by: Coltin
[This review was collected as part of a promotion.] No seriously Everyone needs this. u can do almost everything directly from the watch, and all activities directly text from watch when your phone isn't near LTE, not BT, and another feature is that it has hard detection BUY it
Value
5
Written by a customer while visiting Samsung US
Posted by: maboudpa
from Topeka Kansas
Expertise:Intermediate
Verified Purchase:Yes
Samsung. Galaxy Watch 5 pro. Very attractive. Perfect! Size and fit.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Randy
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Very pleased with the battery life. Coming from a Garmin that was my main concern.
Written by a customer while visiting Samsung US
Customer Rating
5
Wow... feel like I'm Capt Kirk!
on September 22, 2023
Posted by: BigCountry
[This review was collected as part of a promotion.] What an amazing piece of equipment! It's capabilities blow me away. I specifically chose this watch vs the 6 because if the longer battery life as well as the heart rate/ecg/exercise tracking. It looks and feels amazing to wear. Not bulky, but I'm coming from a G-Shock rugged watch. This is very sleek and look nice. I really enjoy how it's an extension of my phone. Extremely easy to set up and im no tech guru! I had it up and running in a functional manner w/i 10mins easyily. This equipment is definitely more capable than my current needs. Amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good build, software leaves much to be desired
on September 22, 2023
Posted by: Yoreel
[This review was collected as part of a promotion.] Through the year I've used this watch every day, it has stopped being as quick and responsive as it should be, and certain features like the ECG monitor as well as blood pressure monitor don't work even though they continue to be advertised for this device.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 25, 2023
Good day Yoreel,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch5 Pro. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Due to US government regulations, the blood pressure feature is only available in select markets which does not include the US. You can use the Samsung Health Monitor app to record electrocardiogram (ECG) measurements, analyze them quickly, and share the results with experts. To view detailed reports of your ECG readings on your smartphone, install the Samsung Helth Monitor app, which can be downloaded from the Galaxy Store or the Google Play Store. For your convenience, I have included a link to your device manual below to help you become better acquainted with your Galaxy Watch5 Pro and its settings. If you would like further assistance, please feel free to reach out to Samsung Support when you have the free time out of your busy schedule. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch5 Pro. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Due to US government regulations, the blood pressure feature is only available in select markets which does not include the US. You can use the Samsung Health Monitor app to record electrocardiogram (ECG) measurements, analyze them quickly, and share the results with experts. To view detailed reports of your ECG readings on your smartphone, install the Samsung Helth Monitor app, which can be downloaded from the Galaxy Store or the Google Play Store. For your convenience, I have included a link to your device manual below to help you become better acquainted with your Galaxy Watch5 Pro and its settings. If you would like further assistance, please feel free to reach out to Samsung Support when you have the free time out of your busy schedule. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Bkahn
Verified Purchase:Yes
Nice watch. Long battery hours. The UI software is smooth. Trade-in process was smooth.
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US