Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
5
This product is absolutely amazing.
on August 28, 2023
Posted by: Kristin88
[This review was collected as part of a promotion.] I have been a user of Samsung devices for YEARS. I can remember my very first cell phone it was a Samsung e300. I got it back in 2004 when it was released. I fell deep in love with Samsungs devices. All of my friends and family have iphones. They have tried multiple times to get me to switch but I absolutely refuse to do so! I love the features, the layout and the quality of Samsung and their devices. Also the privacy that Samsung has to offer in their devices. I will always use Samsung and their devices!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch have a incredible design for sports peo
on August 29, 2023
Posted by: Axel4293
[This review was collected as part of a promotion.] Mostly for sports and to be on touch with friends and family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for working outside and fitness activities
on August 31, 2023
Posted by: Haskett3
[This review was collected as part of a promotion.] I work outside construction and this watch is very durable. Excellent battery life. Great for outdoor adventurers and fitness training. I'm a Land Surveyor working high-rise construction projects. Unfortunately I have already hit concrete columns and steel rebar. I was very impressed I didn't damage the watch. I quickly got the rugged snap on watch cover. Not having to pull my phone out when my hands are full of paperwork and tools is priceless. This watch has increased my productivity at work. The fitness tracker is great. It automatically starts when activities like walking are detected. I have forgotten to start the tracker sometimes before a run and it still collected the data. Very satisfied customer I would highly recommend this watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerhouse of a watch
on September 1, 2023
Posted by: GalaxyAllTheWay
[This review was collected as part of a promotion.] This watch lasts me multiple days on a single charge consistently! I love it, and that's with heavy use, listening to music and using apps all day. Only thing that could make it better would be a rotating bezel (my personal preference) it does however have a digital bezel with haptic feedback that makes up for it. It's easy to use, it works just as hard as I do, and it does everything I want it to well. Workouts are tracked automatically. Music is played seamlessly from my phone to my watch and earbuds. I use it everywhere and get compliments for it regularly. I love this watch!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Pro explains it all
on September 2, 2023
Posted by: Saintjoseph1989
[This review was collected as part of a promotion.] Best smart watch for physical work and play, I use it every day in extreme conditions as in heat and water. It never has faltered once.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great!
on September 2, 2023
Posted by: Momof2
[This review was collected as part of a promotion.] Gets great signal, clear calls, and tons of available apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall a good product. Pairs well with buds.
on September 8, 2023
Posted by: Anubismatti
[This review was collected as part of a promotion.] Love the watch. I am having alot of difficulty getting notifications on the watch. Seems to notify me when it wants to.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 11, 2023
Hey there Anubismatti,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch5 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Check out the article titled, "Manage notifications on your Samsung smart watch" for a wealth of information that may help you resolve what you have been experiencing with your notifications. If you would like further assistance after reviewing the provided resource, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00061433/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch5 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Check out the article titled, "Manage notifications on your Samsung smart watch" for a wealth of information that may help you resolve what you have been experiencing with your notifications. If you would like further assistance after reviewing the provided resource, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00061433/
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect smartwatch
on September 8, 2023
Posted by: SammyFan
[This review was collected as part of a promotion.] I bought this watch (LTE version) as part of a bundle with the Tab S8 Ultra when it first came out. It was a massive upgrade from my last smart watch - the Gear S2.
It's bright, snappy, and feature-rich. The battery lasts nearly 3 days with sleep tracking, heart rate, and exercise tracking on. It's perfect for active people, as the samsung health app has a wise variety of exercises available to track heart rate, calories burned, etc. Additionally, the sleep tracking is scary accurate.
Though I do miss the rotating bezel, I don't see a need to upgrade to the Watch 6 at this time, since the watch is still getting updates, the battery is going strong, and I'm getting great use out of it!
Value
5
Written by a customer while visiting Samsung US