Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
5
Wonderful product
on August 21, 2023
Posted by: Jayo427
[This review was collected as part of a promotion.] I enjoy the swipe up feature that takes me to all my apps. I also like the fact that you can customize your watch faces.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looking good
on August 21, 2023
Posted by: Myfuturewatch
[This review was collected as part of a promotion.] This is my dream watch..Can't wait to get it. I got one for my girlfriend for Christmas last year. Got a chance to wear one for a few weeks and loved it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Watch 5 Pro
on August 21, 2023
Posted by: 3timesGalaxywatchowner
[This review was collected as part of a promotion.] It looks great and sturdy. Quality built. Watch face glass is pretty durable. Wish the battery would last longer for active users. Would like the watch band to fit more around the wrist rather than bulging out slightly. Appreciate the faster charging than previous models.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 5, 2023
Hello there 3timesGalaxywatchowner,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch5 Pro. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the unobstructed time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your quick access. Do not hesitate to contact Samsung Support if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch5 Pro. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the unobstructed time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your quick access. Do not hesitate to contact Samsung Support if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch, everything you could need or want.
on August 22, 2023
Posted by: Paper319
[This review was collected as part of a promotion.] The watch over all is super stylish doesn't look bulky or just odd.
The performance is super smooth. Apps load and shipping pages has no latency issues or refresh rate issues, no ghosting.
The battery is what I enjoy the most my old watch would barley get through half a day but with the watch 5 I easily can get through a day if not 4.
Charging it is super fast so I don't have to worry if I forget to charge it.
With the ips rating I normally don't trust it but I've had only Samsung phones and never had any water issues so I even wear the watch when I do laps in the pool. It's perfect to keep track of everything from exercise and my overall health.
The performance is super smooth. Apps load and shipping pages has no latency issues or refresh rate issues, no ghosting.
The battery is what I enjoy the most my old watch would barley get through half a day but with the watch 5 I easily can get through a day if not 4.
Charging it is super fast so I don't have to worry if I forget to charge it.
With the ips rating I normally don't trust it but I've had only Samsung phones and never had any water issues so I even wear the watch when I do laps in the pool. It's perfect to keep track of everything from exercise and my overall health.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More integration with Google
on August 22, 2023
Posted by: Robcam
[This review was collected as part of a promotion.] I love Samsungs UI, and to have to work more with Google... a plus!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch I own
on August 22, 2023
Posted by: Samsunggang
[This review was collected as part of a promotion.] I love this watch. I bought it a few months ago and use it everyday, I love how easy it is to use while also having lots of options to play around with. I love all the health features it comes with (very impressive) and the fact that I can go from the upper most level to my basement without my phone and it still is connected for the most part. My watch is currently connected to my Samsung Galaxy S22 Ultra and there have never been any problems.
Also wanna mention I'm always hitting the watch on a random hard surface and it's invincible!! Lmao. Not a big swimmer, but its waterproof and detects swimming automatically (figured that out after an afternoon at the pool with siblings).
Watch is AMAZING for controlling your phones camera remotely... just set it up somewhere and click the pic on your watch with a preferred timer.
I want to buy more Samsung products because I would like to sync everything up and one day have a "Samsung house" lol. My next 2 purchases that I'm eyeing are the Book3 Pro and AI Vaccuum. But I gotta save up bc the prices are high
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stylish and very comfortable to wear
on August 23, 2023
Posted by: Georgessdd
[This review was collected as part of a promotion.] I love the heart monitor system on it, the ability to change the faces on the Watch feel like new watch. All the notifications messaging and calendar really really good when Paired with a Samsung phone. I also use it for a wake-up alarm. Good watch it's my second in this series
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Rick solid performance
on August 28, 2023
Posted by: Nightmaresix
[This review was collected as part of a promotion.] So far it's been a great watch. I have been a Samsung Gear/watch user since they started offering them. They keep getting better, if at a slow pace. The most annoying thing is that some features are "not" available for the US market. I know it's not Samsung but it's the US broken system. They can be enabled, just takes some work. Battery has been great, screen is bright and readable in all conditions. Having the esim for the Pro was been awesome.
Value
4
Written by a customer while visiting Samsung US