Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
5
One of the best in the market
on October 6, 2022
Posted by: afrim26
from Dallas, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] This is the third Galaxy Watch I owned. By far is the greatest watch. I am impressed with the ability to measure a lot of things, how practical it is and the battery is great. It can go for 3-4 days without a problem. Great watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent watch
on October 6, 2022
Posted by: Nvsteve
from Winter Haven FL
Expertise:Intermediate
[This review was collected as part of a promotion.] Awesome watch... Great upgrade over the original Galaxy Watch. I went with the Pro for the huge battery and I'm getting almost 5 days! It's incredibly smooth and fast. I've had it for a few months and I'm totally satisfied. I just wish the band size was thicker like the original Galaxy watch but that's just nitpicking.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great if you have a Samsung Phone, meh if you dont
on October 6, 2022
Posted by: Ilras
from Corpus Christi, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I do like this watch, I just wish they would tell you that you cannot get all of the features to work unless you have a Samsung phone. What works is great. Cant use the ECG-that was the main reason for buying this watch. Nowhere did the website say that you needed a Samsung phone, unless it is in regulation small print. Sad to see them force me to buy a Samsung phone. If all features worked with my phone, I would give it 5 stars. Cant fully evaluate due to strong arm tactics. It is difficult to end a workout session. I wish that was more user friendly. I do not like the design with the watch bands and purchased a different brand that was more suited to my wrist. If they never make the features available to non-Samsung phone users, I would never buy this product again.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, October 6, 2022
Ilras, we appreciate you taking the time to provide your feedback to us regarding your Samsung Galaxy Watch5 Pro. Without knowing what cellular phone you are currently using we would recommend reaching out to the Samsung Support Team for assistance in what features you can enable. Please feel free to reach out to us with any further questions or feedback on your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Surprisingly a better upgrade!!
on October 6, 2022
Posted by: TheJTaylor83
Expertise:Expert
[This review was collected as part of a promotion.] I've upgraded every year to the latest Galaxy Watch (even before they were called Galaxy Watches). I was hesitant and watched a couple of videos on the pros and cons. The main complaint I saw was for the rotating bezel. I too liked this feature, but figured let's try this baby out. It's been two weeks now since I have opened the box on my Galaxy Watch 5 Pro and I haven't looked back once. The rotating bezel become a factor at all once I saw the battery life. With my Galaxy Watch 4 Classic I could barely get over a days worth of charge out of it. The larger battery on the Galaxy Watch 5 Pro is a monster. I get three days and it still has enough to run me into a fourth day if I wanted it. The design is smooth, and the new band took some getting used to. Overall I have to highly rate this Watch, because it went past all my expectations and even looks better on my wrist. Good Job Samsung!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good fitness tracker
on October 6, 2022
Posted by: 206drippinggold
from Seattle
Expertise:Intermediate
[This review was collected as part of a promotion.] This is my favorite watch to wear on long runs. The data it provides helps be to track my progress and maintain low heart rates during my run. I love using the workout button with this thing! It really motivates me to keep going. It even counts the reps for certain exercises.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery, rugged, comfortable
on October 6, 2022
Posted by: MikePasta
from Utica, NY
[This review was collected as part of a promotion.] I bought this as soon as it came out. I wanted it to be better than my Watch 4, for the most part, it is. I knew it didn't have the rotating bezel but I figured the "new" way would be as good. It isn't. Please bring back the bezel. Since we know you won't, it's time to ditch the big. black area around the glass. The total thickness around the glass is 5 mm.
The battery has been fantastic. I love the sleep functions, but please release the temperature sensor for better results.
Overall, the watch is great. If you own the 4, wait before you upgrade. There isn't enough of a good difference to upgrade yet.
The battery has been fantastic. I love the sleep functions, but please release the temperature sensor for better results.
Overall, the watch is great. If you own the 4, wait before you upgrade. There isn't enough of a good difference to upgrade yet.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on October 6, 2022
Posted by: Millertime
from Kentucky
Expertise:Beginner
[This review was collected as part of a promotion.] Recently bought the watch. First smart watch. Love everything about it. Easy to use and figure out
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A move up
on October 6, 2022
Posted by: clniec
Expertise:Expert
[This review was collected as part of a promotion.] Perfect replacement for my Galaxy 4 Classic and love the design
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US