Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
5
This watch has the features since I started buying
on May 1, 2023
Posted by: Mannyg
[This review was collected as part of a promotion.] I mainly use my for like checking my vitals. Listen to Spotify make calls recieve calls pairing Bluetooth is fast and convenient with this watch. The style has been has been improved dramatically that I will continue to buy these watches every times anew model should come
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 1, 2023
Posted by: Nd4spd
[This review was collected as part of a promotion.] This product is really customized for your needs and received phone calls and can transfer the call to phone when is needed
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Watch 5 Pro
on May 1, 2023
Posted by: Abc123
[This review was collected as part of a promotion.] The Watch 5 Pro is a big improvement over my old Gear S3 Frontier.
With the Watch 5 Pro I can pretty much go 3-4 days without needing to charge. All of my previous smart watches barely lasted a day if I'm lucky. The W5P is super snappy. No lag and pretty much how any smart devices in 2023 should be like. I use the Watch for my daily activities like work, making phone calls when away from the phone, checking text messages, and for tracking my outdoor activities like hiking and cycling. The GPS seems spot on where I use it as and everything is consistent with no weird issues with apps closing or stopping halfway through.
What I love:
-Long battery life!
-Camera feature when taking pictures and video. It's neat being able to use the watch to control the camera shutter and also live view.
-Good health sensor like O2 and Heart rate.
-Looks stylish.
-Buttons easy to use
-Long battery life!
-Camera feature when taking pictures and video. It's neat being able to use the watch to control the camera shutter and also live view.
-Good health sensor like O2 and Heart rate.
-Looks stylish.
-Buttons easy to use
What I dislike.
-Still no BP measurements for US users. One of the reasons why I bought the W5P. Disappointed we still don't have it yet, but hopefully one day it will be approved.
-Speaker could be slightly louder when outside.
-I feel like the screen could have been bigger. Lots of wasted space by the black bezel that doesn't really do anything
-Sometimes have issue using the blood oxygen sensor. Would not take a reading no matter how much I try sometimes.
-Still no BP measurements for US users. One of the reasons why I bought the W5P. Disappointed we still don't have it yet, but hopefully one day it will be approved.
-Speaker could be slightly louder when outside.
-I feel like the screen could have been bigger. Lots of wasted space by the black bezel that doesn't really do anything
-Sometimes have issue using the blood oxygen sensor. Would not take a reading no matter how much I try sometimes.
Written by a customer while visiting Samsung US
Customer Rating
3
Good feature with average battery life.
on May 1, 2023
Posted by: Darqwing
[This review was collected as part of a promotion.] I've always liked the watches I am their functioning. Definitely got better with the graphics as well as processing and just the utilization of the watch with the phone and the ability of being able to br bridged together. Only thing that really steps it down is the battery life. It feels like the battery itself doesn't last as long as other models. Even with the battery save mode sometimes it feels like it's still too much for it to keep a consistent single charge. It feels like I have to charge my watch more than my my phone. But if there is a way for them to be able to extend the battery life more for the watch as well as maintain the same capabilities... Then that watch would be unstoppable.
Response from Samsung USBy Debra, Social & Commerce, May 4, 2023
Aloha Darqwing, thank you for finding the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch5 Pro. We appreciate your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch5's battery. Please feel free to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like help troubleshooting your device. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Very sleek with great features
on May 1, 2023
Posted by: Watch5ProUser555
[This review was collected as part of a promotion.] I use my Samsung watch 5 pro for a variety of tools from simple items like time, weather, calendar, timer, to more advanced biometric tracking. I'm sure I have a lot more to discover and look forward to it.
Written by a customer while visiting Samsung US
Customer Rating
5
Finally getting to the good part...
on May 1, 2023
Posted by: SamsungSavvy23
[This review was collected as part of a promotion.] I've been a Samsung user since the Galaxy S3 and I got to say it has been many years but Samsung is finally getting better. I have most Galaxy watches, from the first to the fifth. This Galaxy Watch 5 really has all the features that I have been waiting for. I use this for texting, calling, music, exercise, and much more! Ever since Samsung integrated the new UI into the watch it became the best upgrade in software! I can seamlessly connect to my Google devices and speakers. Have my texts be easier to send with my voice or through the writing mode. I really enjoy the feature where it allows the user to have spotify running while you're listening to music, it helps change the track or the volume by simply turning your wrist! I really like the design and feel of this band on the watch. Other great features I enjoy are the health sensors, with these I can track my sleep, oxygen, and other important information! The Google assistant is also on the watch and it connects with my home so I can control my home devices!
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy Watch 5 Pro
on May 1, 2023
Posted by: Moghz05
[This review was collected as part of a promotion.] With series 5, the watch got more sleek and the overall look is much more enhanced. The health tracking applications are seamless. The automatic activity tracking is the most loved feature of this device.
Written by a customer while visiting Samsung US
Customer Rating
5
This watch packs a lot of features
on May 1, 2023
Posted by: Onlysamsungforme
[This review was collected as part of a promotion.] I use my lunch for both work and play. I have it on all day at work measuring my stuff as I walk continuously from my job. And I like that when I go hiking go watch out of magic track by heights or knows when I start running
Written by a customer while visiting Samsung US