Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
5
My favorite watch
on May 1, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Yes, I miss the bezel, but beside that the S5 pro is a better with than the previous model, specially the battery, last a lot more, also the sensors seems to be more accurate. And out of the 3 big names on smartwatches this one have the best design for me.
Written by a customer while visiting Samsung US
Customer Rating
2
Phone don't work right
on May 1, 2023
Posted by: Tony66
[This review was collected as part of a promotion.] Watch won't receive or make phone or text unless it's with my phone. That's not what I was told it would do before I bought it. Very unhappy with watch
Response from Samsung USBy Debra, Social & Commerce, May 4, 2023
Hey there Tony66, thank you for finding the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch5 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our intention is for our customers to feel like they are having the most memorable experiences when our products are being used. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If your Samsung smart watch (LTE) experiences mobile data issues, cannot answer calls, receive texts, or does not display your phone number in the Settings menu, there are a few things you can try. If those options do not work, it may be necessary to contact your carrier for network options or activation support. When you have the available time, please review the Samsung article titled, "Problems with call and text messages on your Samsung smart watch" for some helpful troubleshooting steps you can take to resolve what you are experiencing. If you would like further assistance after reviewing this resource, please feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003245/
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003245/
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Smartwatch
on May 1, 2023
Posted by: JRay993
[This review was collected as part of a promotion.] The series 5 pro is by far one of the best smart watches out right now. The waterproofing is great, the battery life is great. It's comfortable. The health tracking is top tier as well
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek bezel
on May 1, 2023
Posted by: MusaHaze
[This review was collected as part of a promotion.] I've owned every watch Samsung has put out from the first one with the camera lol. But this is definitely the smoothest one to use. It's sleek and actually love the volume on it when I can't find it and it rings.
Written by a customer while visiting Samsung US
Customer Rating
5
Watch for Life
on May 1, 2023
Posted by: Chadw219
[This review was collected as part of a promotion.] My Samsung Galaxy Watch 5 Pro, is a daily essential necessity.
I have owned 2 Galaxy watches and this one is byfar the best one. The 5 Pro give me with ability to use hands free calls where ever I am. If I forgot my wallet, I have my Samsung Pay right at the tip of my fingers.
The health app allows me to monitor my sleep, exercise, water intake, stress and heart rate. Which can send a report to my Phone.
The battery life is unreal, power save mode can last up to 30 days on one charge.
I will be Galaxy for life.
I have owned 2 Galaxy watches and this one is byfar the best one. The 5 Pro give me with ability to use hands free calls where ever I am. If I forgot my wallet, I have my Samsung Pay right at the tip of my fingers.
The health app allows me to monitor my sleep, exercise, water intake, stress and heart rate. Which can send a report to my Phone.
The battery life is unreal, power save mode can last up to 30 days on one charge.
I will be Galaxy for life.
Written by a customer while visiting Samsung US
Customer Rating
5
Best one so far
on May 1, 2023
Posted by: Sezsimon
[This review was collected as part of a promotion.] Use it primarily for fitness and it works so well. Apps are snappy and I really love the way it pairs with my S21 Ultra. Use the remote camera feature all the time as well.
Written by a customer while visiting Samsung US
Customer Rating
5
sleek, elegant, snappy
on May 1, 2023
Posted by: MurkySC
[This review was collected as part of a promotion.] Coming from a Gen 1 Galaxy watch, this has been an enormous upgrade. The snappiness of the U.I, the battery life, the quick charger, and the responsiveness of the screen. This has got to be the best smart watch on the market right now.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 1, 2023
Posted by: Lakersin6
[This review was collected as part of a promotion.] Very useful for daily life usage. I would recommend this to others.
Written by a customer while visiting Samsung US