Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7 out of 5
4.7
(1,799 Reviews)
Open Ratings Snapshot
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product. 
(
263 out of 272
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
5 out of 5
5
Galaxy Pro 5 Watch
on December 10, 2022
Posted by: RZB1
from Texas
[This review was collected as part of a promotion.] Enjoying it so far. Been using it as my off work watch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great fitness and casual watch
on December 12, 2022
Posted by: Tectheflyingpanther
from Hawaii
Expertise:Expert
[This review was collected as part of a promotion.] The performance on this model is exceptional and so is the battery. My galaxy watch 3 classic lasted 3 days, and this one lasts about 4 with is great considering it charges in about an hour from 5%. I wish they would continue to use the rotating bezel though.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice features
on December 13, 2022
Posted by: Grandener
from Reno Nevada
Expertise:Intermediate
[This review was collected as part of a promotion.] I like the features so awesome and quality is perfect how it was built.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
As Expected
on December 13, 2022
Posted by: Benji
from Giorgio
Expertise:Expert
[This review was collected as part of a promotion.] Bought the watch 2 weeks back and I have been stock with it. Feels much better the previous one I had. Some sort of connection to it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great watch
on December 13, 2022
Posted by: Nick
Expertise:Expert
[This review was collected as part of a promotion.] I bought this watch as a replacement for my Galaxy Watch 3. Great battery life and better display. More features and better tracking than the previous gen watch.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great watch
on December 19, 2022
Posted by: Joshthesandwich
from Fort worth, texas
[This review was collected as part of a promotion.] The band was a learning experience but it's crazy comfy when you get past feeling dumb for not getting it the first time around. Great battery life
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, easy to use.
on December 20, 2022
Posted by: Charles
from Brisbane, Ca
[This review was collected as part of a promotion.] Bought it as Christmas gift to myself to help me watch my health. Love the ease of use, easy to register using Samsung members app. Love that it measures your ekg, typical not a fan of silicone type watch bands, but the clip type on the pro i like.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Watching the Improvements that counts!
on December 20, 2022
Posted by: Dashing Star
from Dallas
Expertise:Expert
[This review was collected as part of a promotion.] I had the watch 4 classic, it was a great device on easthetics, it looks like a real watch; a man's watch, not like the one one pulls a cereal box, or toy looking device that apple one sells. Then I traded in for watch 5 pro, then the watch 5 pro caught my eye on how well designed it is the size the weight like I said a man's watch. The battery lasts much longer, the memory, multiple apps that I don't have to pay, how it works nicely for selfies, recording voice, artificial assistant it's quick, I don't need to keep it close to my mouth and ears to speak on the phone mode and look goofy... The magnetic band it's comfortable and adjustable, I miss the spinning bezel. Overall I'm more than happy with my watch 5 pro. I love Samsung devices I dread every time I have to contact customer service, Samsung care its annoying, those employees aren't well trained and their English it's hard to understand. Major issues I have with care, there is not real customer service provided. Samsung devices, quality and performance excel my expectations and that the only reason I have stay loyal for many years to this brand. Maybe they should copy apple's way of keeping their customers happy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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