Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
5
This watch has a great battery life.
on March 17, 2025
Posted by: Denver75
[This review was collected as part of a promotion.] My watch battery last 3 days before I need to recharge. It tracks my sleep pattern, heart rate, stress, and oxygen. It also checks if I snow in my sleep. It's impressive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy watch
on March 17, 2025
Posted by: Grecs123
[This review was collected as part of a promotion.] Seemless integration, can tell time easily, does not hold charge for long
Value
1
Response from Samsung USBy R&R Team, March 18, 2025
Aloha Grecs123,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch5 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Your Galaxy Watch5 and the Galaxy Watch4 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Feel free to check out, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch5's battery. Let us know if you would like any further assistance afterward by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Keep your Samsung smart watch running in top shape
https://www.samsung.com/us/support/answer/ANS10002905/
Reduced battery life on Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch5 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Your Galaxy Watch5 and the Galaxy Watch4 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Feel free to check out, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch5's battery. Let us know if you would like any further assistance afterward by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Keep your Samsung smart watch running in top shape
https://www.samsung.com/us/support/answer/ANS10002905/
Reduced battery life on Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Watch
on March 17, 2025
Posted by: drayeno
[This review was collected as part of a promotion.] This watch pairs perfectly with Samsung devices and has all the features you could need. I've had it for 3 years and the battery life is still just as good as when I bought it. Lasts 3 or 4 days on a charge with all features enabled.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A. Beautiful watch
on March 17, 2025
Posted by: Jersey
[This review was collected as part of a promotion.] One of the best watches I ever owned. The one thing I wish was different is the shape that's it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall
on March 17, 2025
Posted by: Jmv21569
[This review was collected as part of a promotion.] Notifications, text replies, pedometer, heart rate etc
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works Solidly
on March 17, 2025
Posted by: MentographyPhotos
[This review was collected as part of a promotion.] I've had my watch 5 pro for about a year now, and it's still holding up well. The battery life has diminished a little, but I'm still getting about 24hrs on a charge (give or take depending on usage), which is pretty good I feel. I wish the standard models performed as well as the pro for the same cost though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Health monitors LTE functionality find phone
on March 17, 2025
Posted by: Wingman
[This review was collected as part of a promotion.] Getting emails on phone to device to computer seamless and vice versa, wallet seamless, texting vm to text seamless, health monitors great accountability and goal achievements, never miss and appointment calendar notifications.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch has everything and more
on March 17, 2025
Posted by: Meganstallion739
[This review was collected as part of a promotion.] This product has helped me maintain a healthier lifestyle and build a strong healthy fitness journey and keeps me committed to making healthier life choices.
Value
5
Written by a customer while visiting Samsung US