Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
3
Not great underwater
on March 17, 2025
Posted by: Kote12
[This review was collected as part of a promotion.] It only lasted a year and now it doesn't work anymore
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hey Kote12,
Thank you for sharing your experience with using the Samsung Galaxy Watch5 Pro. Your sentiments are invaluable to us. Your Galaxy Watch5 Pro has been built to withstand the elements. It's water resistant up to 100m, so it's ready to be taken on your toughest outdoor expeditions. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance in troubleshooting your device. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Thank you for sharing your experience with using the Samsung Galaxy Watch5 Pro. Your sentiments are invaluable to us. Your Galaxy Watch5 Pro has been built to withstand the elements. It's water resistant up to 100m, so it's ready to be taken on your toughest outdoor expeditions. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance in troubleshooting your device. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is rugged and helpful
on March 17, 2025
Posted by: Hardworking
[This review was collected as part of a promotion.] I wear my Galaxy 5 watch every day while working in a rugged environment. It has been impacted and hit on multiple occasions. Survived everyone. Want to talk about helpful, I can be quite far away from my phone, answer the call, and hear/speak to the person on the other end clearly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great and rugged!
on March 17, 2025
Posted by: Atlpro
[This review was collected as part of a promotion.] I'm a mechanic and needed something to hold up. I don't really need the health tracking so I turned all that off. It's mainly used to check messages and calls while working without the need to pull out my phone. It has stood up strong! It's been dropped, hit, under water, covered in oil and still kicking. With the right settings, the battery lasts about week and only taking an hour or so to charge. I have yet to have any issues at all. I will mention that setting up the ring tone to match my phone is a bit complicated, but can be done. It doesn't look to be a rugged capable device being nice and sleek. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its a great watch..
on March 17, 2025
Posted by: Metalhead75
[This review was collected as part of a promotion.] Great watch,just a couple issues with some of the apps that I am not completely worried about.I work around them and have no issues.Other than that
SEAMLESS ACTIONS ACROSS APPS.
SEAMLESS ACTIONS ACROSS APPS.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Salutations Metalhead75,
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Watch5 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. We would love nothing more than to be able to assist you with what you may be experiencing with your apps, however, we would need more details regarding what may be occurring before we can properly do so. Please feel free to contact Samsung Support at your leisure if you would like any further assistance with troubleshooting your device. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Watch5 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. We would love nothing more than to be able to assist you with what you may be experiencing with your apps, however, we would need more details regarding what may be occurring before we can properly do so. Please feel free to contact Samsung Support at your leisure if you would like any further assistance with troubleshooting your device. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
I love my watch
on March 17, 2025
Posted by: Bigman
[This review was collected as part of a promotion.] I damaged my first Galaxy watch, so I tried buying a different brand thinking I would save some money. I ended up immediately returning the other watch. I ended up buying a newer model of the Galaxy and I'm very happy I did.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long Battery Life
on March 17, 2025
Posted by: AshKetchum
[This review was collected as part of a promotion.] Very helpful for work, long battery life, easy to use, great functionality i would highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 17, 2025
Posted by: Love2xbox
[This review was collected as part of a promotion.] Now brief good samsung
Phone
Ÿyyyyyyyÿyyyyyyyyyyyyyy
Phone
Ÿyyyyyyyÿyyyyyyyyyyyyyy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless actions across apps
on March 17, 2025
Posted by: Ssuser1
[This review was collected as part of a promotion.] Seamless actions across apps! Tracks my workouts giving me more time to work and less time planning.
Value
5
Written by a customer while visiting Samsung US