Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
2
Watch 5g and how bad they are.
on March 11, 2025
Posted by: MikeBBaller2207
[This review was collected as part of a promotion.] This watch is terrible in my opinion. I think it is a huge waste of money time and energy. I highly suggest that you purchase something else or here than the 5g watch. Hope this was a help to you. Thanks. Mike B
Value
2
Response from Samsung USBy R&R Team, March 11, 2025
Good day MikeBBaller2207,
Thank you for finding the time to share your thoughts with us regarding your experience with using the Samsung Galaxy Watch5 Pro. Your honesty assists us with improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with what you may be experiencing with your Galaxy Watch5 Pro, but we would need more details regarding what may be occurring with your device before we can do so. Please feel free to contact Samsung Support at your leisure if you would like further assistance with troubleshooting your device or if you would like to share any additional feedback with us. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
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Thank you for finding the time to share your thoughts with us regarding your experience with using the Samsung Galaxy Watch5 Pro. Your honesty assists us with improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with what you may be experiencing with your Galaxy Watch5 Pro, but we would need more details regarding what may be occurring with your device before we can do so. Please feel free to contact Samsung Support at your leisure if you would like further assistance with troubleshooting your device or if you would like to share any additional feedback with us. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
IDK what I would do without my watch.
on March 11, 2025
Posted by: atara117
[This review was collected as part of a promotion.] This watch is great, honestly. I can't say that I've ever tracked or even been able to track my health this well before. From my steps to my oxygen levels to my heart rate, stress, sleep, exercise... I love it. I also greatly appreciate that I can use it to find my phone because I leave that thing in the most random places these days.
Not only is there seamless connectivity between apps but also between devices. I can use it to control the music app on my phone or I get alerts on my watch for messages, alarms, reminders, etc. that I can look at or dismiss without having to pull my phone out. I can make payments, make calls, or even send a text by "writing" on the watch screen.
I can personalize the watch screens using my phone and I really love that there are so many options for bands that I could switch up the look everyday to match my outfit or whatever screen theme I've chosen.
I've had Galaxy watches since the very first one and they just get better. I can't wait to try out the newest version if the 5 is this good.
Not only is there seamless connectivity between apps but also between devices. I can use it to control the music app on my phone or I get alerts on my watch for messages, alarms, reminders, etc. that I can look at or dismiss without having to pull my phone out. I can make payments, make calls, or even send a text by "writing" on the watch screen.
I can personalize the watch screens using my phone and I really love that there are so many options for bands that I could switch up the look everyday to match my outfit or whatever screen theme I've chosen.
I've had Galaxy watches since the very first one and they just get better. I can't wait to try out the newest version if the 5 is this good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid Dependable Customizable Watch - Great Looks!
on March 12, 2025
Posted by: SamsungBC
[This review was collected as part of a promotion.] I'm old school and I still remember the days when they used to talk about the Dick Tracy watch...the one you could talk into it like a computer and phone in one. This GWPro feels like that kind of futuristic watch. It seamlessly integrates with my Galaxy ZFold 6 phone. I use it all the time as my speakerphone when I'm out in about - folks tell I sound great. Being able to have actions on my watch like setting my clock alarm or going into sleep mode - they all are synced with my phone. I can read email, text, use voice commands, track all of my health vitals, the list is endless. I really like the fact I can customize the face of the watch to the way I want the data like weather, time, step count, timers, and even tracking exercise workouts all conveniently accessible in one spot. I have sleep apnea so the accurate tracking of my sleep patterns and especially if my oxygen levels is important to me. Add in the cool red/black pro band...and it becomes an accessory I can wear in the gym and into a business meeting. If youre looking for a great value in a smart watch, Samsung built a winner here!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable and functional
on March 12, 2025
Posted by: Turbomantom
[This review was collected as part of a promotion.] Long battery life, and good looking. The Galaxy Watch 5 pro is a great looking watch that works flawless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than I expected.
on March 12, 2025
Posted by: Drews79
[This review was collected as part of a promotion.] This was my first experience with any sort of smart watch. I have loved it! The battery life on this watch is amazing, I can usually get 2-3 days out of this watch. The fitness features are great. Overall, I have been very happy with this and will be upgrading soon.
Value
5
Response from Samsung USBy R&R Team, March 12, 2025
Aloha Drews79,
Thanks for taking the time out of your busy day to share your experience with using the Samsung Galaxy Watch5 Pro. We're happy to hear that we have exceeded your initial expectations of what your Galaxy Watch5 Pro was capable of when it comes to features and functionality. If you would like to share additional feedback with us regarding the performance, durability, or functionality of your Watch5 Pro or if you would like any further assistance, please let us know by contacting Samsung Support. We'd love to hear more about your experience! Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Thanks for taking the time out of your busy day to share your experience with using the Samsung Galaxy Watch5 Pro. We're happy to hear that we have exceeded your initial expectations of what your Galaxy Watch5 Pro was capable of when it comes to features and functionality. If you would like to share additional feedback with us regarding the performance, durability, or functionality of your Watch5 Pro or if you would like any further assistance, please let us know by contacting Samsung Support. We'd love to hear more about your experience! Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch faces and also features
on March 13, 2025
Posted by: Love3ww
[This review was collected as part of a promotion.] I love how you can control it Just by using gestures😭🙏❤️🔥
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Precioso reloj
on March 13, 2025
Posted by: FrankoBenji01
[This review was collected as part of a promotion.] Muy bonito, durable, mucha batería y muchas funciones disponibles. Lo amo!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing tool for daily use
on March 14, 2025
Posted by: S2d420
[This review was collected as part of a promotion.] This is the best art watch on the market. Great battery life. Seamless actions across all my apps and devices
Value
5
Written by a customer while visiting Samsung US