Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
4
Value for money
on March 6, 2025
Posted by: Hermit1997
[This review was collected as part of a promotion.] I have been using watch 5 pro since few months. The functionality and the connectivity with the s23 ultra is great. Even the workout detection works good. Im impressed with the Step count and heart beat detection. Also I don't want to forget about the battery life. Where I would be using for a couple of days without charging.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great quality
on March 6, 2025
Posted by: Mikeisweirdsometimes
[This review was collected as part of a promotion.] Best screen response time connects to my phone easy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Watch!
on March 7, 2025
Posted by: WatchWearer28
[This review was collected as part of a promotion.] I've been using this watch everyday for a year now and I love it! The battery lasts 2 days. It seems to be pretty accurate as far as my heart rate and energy score. I love that the band is so easy to change so the watch can match my outfits! The only downside is you do need to buy a screen cover for it because they are easy to scratch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good phone
on March 7, 2025
Posted by: PhoneUser28
[This review was collected as part of a promotion.] I bought this phone about y months ago and I'd say it's help up pretty well! The battery life is pretty good and it is consistently being updated. Sometimes it freezes or moves really slowly and needs to be reset. I have not heard of or used the seamless actions across apps," "Now Brief," or "Audio Eraser" on this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Pretty Good Watch, an Acquired Taste though.
on March 8, 2025
Posted by: Joshua
[This review was collected as part of a promotion.] The Samsung Galaxy Watch 5 Pro is a great watch as it offers many things. It's rugged and VERY durable, the battery is AMAZING, and the magnetic watch band is pretty nice. Now this watch's downside is the lack of a rotating gear, which might be a selling point to a majority. I mean, the rotating gear IS unique and a high selling point you'd see from Samsung's Watches in particular. For this watch too, there's not any hardware improvements. It's got the same specs of the Watch 4 lineup, BUT it is still pretty smooth and seamless actions across apps, and you do get a new temperature sensor with this watch. Overall, it's an acquired taste, good for fitness, mid for fashion/casual use.
Value
3
Response from Samsung USBy R&R Team, March 10, 2025
Howdy Joshua,
Thank you for sharing your thoughts on the Samsung Galaxy Watch5 Pro. Your feedback is invaluable to us. The Galaxy Watch5 Pro does not have a physical rotating bezel; however, it features a touch bezel which simulates the physical rotating bezel. The Watch5 Pro differs from the Watch4 Classic in design (titanium case, sapphire crystal glass, larger battery), battery life (up to 80 hours vs 40), and a few health features like advanced sleep coaching and body composition analysis. If you would like to share any other feedback with us regarding the performance, functionality, or durability of your Watch5 Pro, please feel free to contact Samsung Support. We'd love to hear more from you! Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Thank you for sharing your thoughts on the Samsung Galaxy Watch5 Pro. Your feedback is invaluable to us. The Galaxy Watch5 Pro does not have a physical rotating bezel; however, it features a touch bezel which simulates the physical rotating bezel. The Watch5 Pro differs from the Watch4 Classic in design (titanium case, sapphire crystal glass, larger battery), battery life (up to 80 hours vs 40), and a few health features like advanced sleep coaching and body composition analysis. If you would like to share any other feedback with us regarding the performance, functionality, or durability of your Watch5 Pro, please feel free to contact Samsung Support. We'd love to hear more from you! Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
The watch does everything i want it to do.
on March 8, 2025
Posted by: Socalpat
[This review was collected as part of a promotion.] Helps me keep track of my fitness and controls my phone perfectly. Every I want it to do it does and I have no things to add as it is perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch!!
on March 8, 2025
Posted by: DaddyMatt
[This review was collected as part of a promotion.] This is the greatest smart watch i have owned! Seamless action across apps, great "smart" features.. just amazing. I am fully in the Samsung ecosystem and use the phone, tablet, laptop, buds, and watch and it all works perfectly together. I don't even have to think about them... they just work!! #SamsungForLife!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is a masterpiece.
on March 8, 2025
Posted by: Zach14
[This review was collected as part of a promotion.] This wat h is great all the things I normally have to pull my phone out of my pocket for can be done in seconds on my wrist. I absolutely love this watch. Nothing can compare to the quality and craftsmanship that this one has. All the details are fine and procured.
Value
5
Written by a customer while visiting Samsung US