Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
5
Best smart watch I have owned
on February 25, 2025
Posted by: Dobiewan
[This review was collected as part of a promotion.] This watch is what I wanted out of the last 3 fitness bands. It's durable, and very useful. I love the sleep tracking. I also enjoy the ability to answer calls. Being able to voice to text is a bonus. The battery life is outstanding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool features
on February 25, 2025
Posted by: Snowmaninky
[This review was collected as part of a promotion.] This product is amazing. I would recommend it to everybody I know.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice Watch With Features But Bad Battery Life!
on February 25, 2025
Posted by: Spidamnn10
[This review was collected as part of a promotion.] If you have the mobile network as "always on" you better be ready to charge your watch 2x daily. I really wish I could play music through my watch on a walk but I do not believe I can. I do love the new energy score feature. I do not like the "pinch twice to cancel" a timer or notification as it does not seem to work 99% of the time. Also be cautious setting timers or countdown as sometimes they disappear. Overall I rate it 3 stars out of 5 stars total.
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Greetings Spidamnn10,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch5 Pro. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch5 and the Galaxy Watch4 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Please check out, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch5's battery. You can listen to music on your Galaxy Watch5 Pro using the music player app. You can also choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Also check out, "Manage notifications on your Samsung smart watch" to help resolve what you may be experiencing with your notifications. If you would like any further assistance after reviewing the resources provided, feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
"Keep your Samsung smart watch running in top shape"
https://www.samsung.com/us/support/answer/ANS10002905/
"Manage notifications on your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS10002855/
Product Manual
https://www.samsung.com/us/support/downloads/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch5 Pro. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch5 and the Galaxy Watch4 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Please check out, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch5's battery. You can listen to music on your Galaxy Watch5 Pro using the music player app. You can also choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Also check out, "Manage notifications on your Samsung smart watch" to help resolve what you may be experiencing with your notifications. If you would like any further assistance after reviewing the resources provided, feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
"Keep your Samsung smart watch running in top shape"
https://www.samsung.com/us/support/answer/ANS10002905/
"Manage notifications on your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS10002855/
Product Manual
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
If u want a nice sleek,any weather, very Durable
on February 25, 2025
Posted by: Moneyman21ism
[This review was collected as part of a promotion.] Seamless connection across all my devices would pick a samsung watch and brand over all other brands...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has really great features like tracking my hikes a
on February 25, 2025
Posted by: Love2Samsung
[This review was collected as part of a promotion.] My watch is seamless actions across apps. It's great at notify me of messages email and calls. I even get alerts when I start my vehicle in the morning from my phone on my watch. And it keeps great track of my steps and mileage throughout the day
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on February 25, 2025
Posted by: ewoods32
[This review was collected as part of a promotion.] With seamless actions across the features, this watch is easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my watch
on February 26, 2025
Posted by: BludaBarber
[This review was collected as part of a promotion.] I do wish I could connect more active apps. All in all, solid product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 5 is amazing
on February 26, 2025
Posted by: Matt021402
[This review was collected as part of a promotion.] The galaxy watch 5 is older but still a nice watch it monitors my health and that's really important to me I love it
Value
5
Written by a customer while visiting Samsung US