Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
5
My partner
on February 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My best partner.
Patner means the things you are going to share and also they will care on your life same thing my samsung watch 5 pro is doing in my day to day life.
Patner means the things you are going to share and also they will care on your life same thing my samsung watch 5 pro is doing in my day to day life.
I have big fan of samsung product from my start still now i am using all samsung products
Watch 5 pro has very beautiful design and lite weight to wear and also it has very long battery life also sturdy uncompromising quality. I life its accurate step count that i am comparing with my friends count to make it more things to share with workout also samsung health app is one of the best health app that has clean UI and easy to understand
I like sleeping feature that is more i take care beacause sleeping gives you more energy and good health
Its been 2 years i am using watch 5 pro and still it is the best watch for me
Also another feature that i like is camera control with preview. I have been traveling solo for different countries so i use it very useful to take photo as a solo traveller.
My suggestion is i need to have rotating bezel as a separate model so that if someone like it they can buy it or make is as a configurable during checkout will be good
Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch
on February 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love this watch very much and it lasts a lot Its battery has very good image quality sound and very easy to use also its silicone handle is very good and resistant also you can wet the device without any problem I recommend it 100%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on February 21, 2025
Posted by: Thatoneguy00
[This review was collected as part of a promotion.] I selected this watch because of the long battery life and I have not been disappointed. I love to hike and having a watch that can go several days without being charged is great. Also the seamless functionality with mapping and fitness tracking apps while on the trail is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartwatch that I've owned, by far!
on February 21, 2025
Posted by: Jayare
[This review was collected as part of a promotion.] When paired with my Galaxy s24 and my GalaxyBudsPro, i experience such seamless actions across apps, many many apps. The trio is unbeatable. Samsung is King when it comes to electronics, across the board!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great at First, But Slows Down Over Time
on February 22, 2025
Posted by: Lalaa01
[This review was collected as part of a promotion.] I’ve had the Galaxy Watch5 for about two years now, and while it started off as a great smartwatch, I’ve noticed a significant slowdown over time. Even with regular software updates, the watch has become sluggish in responding to commands. Bixby, in particular, takes much longer to process requests, and general navigation feels laggy compared to when it was new.
The fitness tracking and health features still work well, and the design has held up, but the performance drop is frustrating. It’s disappointing that a watch that once felt so smooth now struggles with basic tasks. If you’re considering this model, just be aware that after a couple of years, you might experience a noticeable slowdown.
Value
3
Response from Samsung USBy R&R Team, February 24, 2025
Hi there Lalaa01,
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch5 Pro. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Your Galaxy watch is really durable, but just like everything else, it needs some love. Make sure you’re giving it the very best care. We have some tips to keep your watch running smoothly. You can increase the battery life, clear storage, and clean the memory to make sure it's always running great. Feel free to check out, "Keep your Samsung smart watch running in top shape" to learn how you can keep your Watch5 Pro performing at its best. If you have any questions for us after reviewing the resource shared, please feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Keep your Samsung smart watch running in top shape"
https://www.samsung.com/us/support/answer/ANS10002905/
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch5 Pro. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Your Galaxy watch is really durable, but just like everything else, it needs some love. Make sure you’re giving it the very best care. We have some tips to keep your watch running smoothly. You can increase the battery life, clear storage, and clean the memory to make sure it's always running great. Feel free to check out, "Keep your Samsung smart watch running in top shape" to learn how you can keep your Watch5 Pro performing at its best. If you have any questions for us after reviewing the resource shared, please feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Keep your Samsung smart watch running in top shape"
https://www.samsung.com/us/support/answer/ANS10002905/
Written by a customer while visiting Samsung US
Customer Rating
5
#TeamSamsung
on February 22, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung never lead me wrong!! The watch doesn't take. Long to charge and it last a few days with each charge. It's easily found when misplaced just like the other samung products using the find app
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on February 22, 2025
Posted by: Sheetskid
[This review was collected as part of a promotion.] Love the golf edition of my watch tells me the clubs I should hit and how far to the pin.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy watch 5 pro
on February 23, 2025
Posted by: hefernriveron
[This review was collected as part of a promotion.] El reloj ha sido muy capaz principalmente en su durabilidad, pienso que ha tenido mucho que mejorar principalmente en el apartado del rendimiento, creo que ya con la serie ultra mejoro mucho en eso , pero la batería de este es muy buena más de 2 días sin tener que cargarlo eso ppr supuesto depende de que tanto uses para hacer ejercicio o GPS
Value
4
Written by a customer while visiting Samsung US