Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7 out of 5
4.7
(1,799 Reviews)
Open Ratings Snapshot
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product. 
(
263 out of 272
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
5 out of 5
5
Great watch, great features, great battery life
on October 6, 2022
Posted by: Starbuck
from Bethel, CT
Expertise:Expert
[This review was collected as part of a promotion.] Have the watch about a month and couldn't be happier. Traded in a Galaxy S3 Frontier. Miss the bezel a little bit less and less
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch
on October 8, 2022
Posted by: Will
from Orlando, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I been using the watch for about 3 weeks now. I am very impressed with the responce and how easy it was to get use to it. I was using the gear s3 before this one I enjoy the bezel of the gear s3. I though it would take time to get use to this device but it didn't, it really is very interactive and it looks like a watch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid battery, gorgeous look, fast and intuitive
on November 13, 2023
Posted by: Maxxbreaker
[This review was collected as part of a promotion.] Love this watch so much that I don't wanna upgrade!
Battery last for 3 days (without Always On), and super speedy in registering new watch faces and adjusting Spotify and audio.
I do miss the Rotating bezel a lot, but the watch 6 pro battery just won't hold up to it.
Not yet scratched even while diving into the sand.
I currently use the Google Pixel watch face since I liked the minimalistic but customizable watch face, though other watch faces were pretty sweet too.
The Fitbit had some better varied language capabilities, like registering when I speak Japanese more easily into Facebook messenger responses, but not that much of a big deal. I hope that gets integrated!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really like the health monitor.
on October 15, 2024
Posted by: Timoth514
[This review was collected as part of a promotion.] The watch has many features. Haven't used AI with it at this time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
fast affordable and reliable
on April 5, 2025
Posted by: gatorfan1
[This review was collected as part of a promotion.] matched with a case by far best purchase love this series
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 9, 2025
Hey Gatorfan1,
Thank you for finding the time to share your thoughts with us about your Samsung Galaxy Watch5 Pro. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. If you would care to provide any other feedback with us regarding your Galaxy Watch5 Pro's performance, durability, or functionality, let us know by contacting Samsung Support. Thank you for choosing Samsung!
- Debra

smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Watch 5 Pro
on October 31, 2022
Posted by: Vell
from San Antonio, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] This watch has proven to be outstanding in every aspect. I did have the disadvantage of my watch3 watch bands not fitting but that's a minor issue compared to the durability and the customization of this watch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great battery life and new D bucket strap is aweso
on October 16, 2022
Posted by: Rohith
from West haven ct
Expertise:Intermediate
[This review was collected as part of a promotion.] It exceed my expectations in battery department I easily get 3 days of battery life with all features.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great first wearable!
on October 18, 2022
Posted by: mondorondo
from BROWNSVILLE, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this about 2 weeks ago and have really been enjoying my experience with it. This is my first wearable and I am thoroughly pleased and happy with it. I have it set to measure my heart rate every 10 min and it's nice to see the chart at the end of the day. The battery life is really good! It lasts at least 2 days sometimes even 3. I love the size and it is quite comfortable. The customization on this watch is really nice. I like that it has a Saphire crystal and the case is titanium. It looks and feels like a premium product. Overall a great product and would recommend to anyone looking to get a good quality wearable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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