Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
4
Choose me.
on February 12, 2025
Posted by: Samsung2Sami
[This review was collected as part of a promotion.] You nned to get protective gear,, I in an a physically active job. I cannot count the amount of times I have knocked into an surface, corner or a wall with this watch. I got this new and this year is when I cracked it, cracked an dall, I does the job of its predecessors. seamlessly. The health app, verbal task lists, to-do lists, communication, it does what I want I need to do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good watch
on February 13, 2025
Posted by: ant910
[This review was collected as part of a promotion.] It seems to disconnect from my phone regularly, but other than that it does what it is supposed to do
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!!!!!
on February 14, 2025
Posted by: Sofarsean
[This review was collected as part of a promotion.] Large chunky face looks huge on my wrist i love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A smartwatch that looks like an actual watch
on February 14, 2025
Posted by: BongoBro
[This review was collected as part of a promotion.] I had a friend comment on how he liked my watch as opposed to his own since mine looked like a watch since it was circular, not square.
Performance is good on this one still even after a couple years. Battery life still lasts multiple days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like bigger watches
on February 14, 2025
Posted by: Fever25970
[This review was collected as part of a promotion.] This is a good watch but I would rather find a way to get a Samsung ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Sluggish and glitchy
on February 15, 2025
Posted by: Watchlover
[This review was collected as part of a promotion.] Have had many Samsung watches and this one is the worst performer. Sluggish, glitchy and frustrating. Takes forever to boot after restart. Excited for the next watch8 classic to come out
Value
2
Response from Samsung USBy R&R Team, February 18, 2025
Greetings Watchlover,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch5 Pro. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up to probe further, I suggest contacting Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
"Samsung smart watch screen is slow, frozen, or not responding"
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch5 Pro. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up to probe further, I suggest contacting Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
"Samsung smart watch screen is slow, frozen, or not responding"
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch: A Productivity Boost for Doctors
on February 15, 2025
Posted by: enigmadoc
[This review was collected as part of a promotion.] The Samsung Galaxy Watch 5 is a game-changer for professionals, especially doctors who need seamless integration across devices and apps. With its Wear OS and Samsung ecosystem compatibility, it enables effortless transitions between tasks, making workflow smoother than ever.
One of the standout features is its seamless action across apps—whether you're checking patient records, responding to messages, or setting reminders, the watch syncs flawlessly with Samsung smartphones, tablets, and even Windows PCs. The Samsung Health app provides real-time tracking of vitals like heart rate, sleep patterns, and stress levels, which is crucial for a doctor managing a demanding schedule.
For a medical professional juggling work and studies, the Galaxy Watch 5 enhances productivity by allowing quick access to emails, calendar alerts, and voice notes without needing to reach for a phone. With Google Assistant and Bixby, setting reminders for rounds, checking appointments, or dictating notes is effortless. The LTE version even enables calls and messages on the go, ensuring that no critical update is missed.
The workflow improvements are significant—Samsung's ecosystem allows for easy device continuity, so a doctor can start reading research on a Samsung tablet, switch to the watch for quick reference, and finalize work on a Galaxy Book laptop. Features like Samsung Flow and SmartThings integration further enhance efficiency, making the Galaxy Watch 5 an essential tool for a modern medic
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Basically a better version of the watch 4
on February 17, 2025
Posted by: Boopboop
[This review was collected as part of a promotion.] I really like the new ui and new features of this watch. I like that it uses Google wear features that tie into other Google features on my phone that were not available with the OS of the watch 4 I have previously
Value
5
Written by a customer while visiting Samsung US