Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
5
Watch 5 Pro - All around solid watch
on August 26, 2024
Posted by: Nindrew
[This review was collected as part of a promotion.] The Watch 5 Pro has health monitoring apps for steps, heart rate, and sleep. I use the watch for texts and to control my spotify music. The battery also lasts a solid 2 days, I do not have the display always on. I'd reccomend this watch for anyone looking for a smart watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch!!!!
on August 26, 2024
Posted by: Bahusker87
[This review was collected as part of a promotion.] My Galaxy pro5 is awesome!! I had frontier for 5 years absolutely no issues, my wife got me the Pro 4 for my birthday. Battery lasts over 2 days, all the app capabilities are awesome, the phone is amazing as well, great sound quality!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to wear with great features
on August 26, 2024
Posted by: Watchme
[This review was collected as part of a promotion.] I love the clean, sophisticated look of my watch. It was easy to load my favorite apps and some new apps that are very useful. My favorite feature is the sleep app which records my sleep patterns. The app integrates directly with my Galaxy phone with Galaxy AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch for my health.
on August 26, 2024
Posted by: Highlander
[This review was collected as part of a promotion.] Having survived a heart attack I use this watch to help monitor my heart. I also use the sleep coach feature to assist with my sleep.
My doctor said to exercise with a heart rate of 130. My watch paced my jog. Oh by the way it keeps great time!!
My doctor said to exercise with a heart rate of 130. My watch paced my jog. Oh by the way it keeps great time!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tuff as nails. Really cool watch
on August 26, 2024
Posted by: King0000
[This review was collected as part of a promotion.] This watch has a great battery. Last a long time if you have it set up right. Great water resistant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely recommended
on August 26, 2024
Posted by: Mommyof4
[This review was collected as part of a promotion.] The Galaxy AI feature is honestly very easy to use and extremely helpful. Would recommend this to anyone looking for a watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery is in dire need of improvement
on August 26, 2024
Posted by: Lighness
[This review was collected as part of a promotion.] The watch has some serious features for health and workout tracking but what makes it futile and almost useless is the battery life, it barely lasts for a day and a half at best so you have to recharge it everyday, please add bigger batteries or start using the graphene batteries that promise longer life and faster charging rates
Value
3
Response from Samsung USBy R&R Team, August 28, 2024
Thank you for providing your feedback. We find all customer feedback extremely valuable. We noticed that you contacted us regarding the Watch5 Pro. The Watch5 Pro features a 590 mAh battery, which should provide lasting power for your activities. If you're experiencing shorter battery life, it's important to check for software updates on your watch. Once you've done that, try running a diagnostic on your watch. If your watch is paired with a Samsung phone, you can use Samsung Members to run a diagnostic on your watch battery. If the test shows that the battery is in good condition, you will know that it's working properly. You can find step-by-step instructions and additional options to optimize your watch's battery life in the link attached. If this persists, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Watch exceeded my expectations
on August 26, 2024
Posted by: Izzy323
[This review was collected as part of a promotion.] The watch is very useful and compatible with all Samsung products. Put together with Galxy AI was a gamechanger. It's like having a computer on your wrist. I see no need to upgrade. Very satisfied with product.
Value
5
Written by a customer while visiting Samsung US